Head of Client Success (Creator Marketing) at Passionfroot

Passionfroot is a seed-stage platform powering creator-led growth for elite tech brands like Figma, Framer, and Replit. Based in New York, they bridge the gap between top-tier creators and B2B unicorns, managing high-impact partnerships across LinkedIn, YouTube, and newsletters to redefine modern go-to-market strategies.

About the role

As Head of Client Success, you will lead high-value accounts and a team of campaign managers to deliver large-scale creator marketing programs. You'll partner with CMOs at leading tech companies to drive ROI across $2M+ monthly ad spend, while using AI-driven insights to evolve the Passionfroot product and scale managed services.

Location: New York, USA

Why this role is remarkable

• Lead creator-led growth strategy for the world's most recognizable B2B tech brands including Figma, Framer, and Replit.
• Join a fast-growing seed-stage startup at an inflection point with meaningful equity and a high-impact leadership mandate.
• Enjoy unique culture perks including team off-sites in global destinations like Barcelona, Mallorca, and Berlin.

Responsibilities

• Own senior client relationships with CMOs and Heads of Growth, serving as a strategic partner for account expansion and retention.
• Lead and mentor a high-performing team of 5-6 Campaign Managers to ensure exceptional execution and quality across all programs.
• Oversee $2M+ in monthly creator ad spend, translating complex campaign data into executive-level performance narratives and ROI insights.

Requirements

• 6–10+ years of experience in marketing or client success, ideally with a background in agency leadership or in-house growth roles.
• Deep expertise in creator/influencer marketing with a track record of managing seven-figure monthly budgets and complex stakeholders.
• Strong organizational leadership skills and the ability to operate at both strategic and tactical levels in a fast-paced environment.