Head of Client Success (Creator Marketing) at Passionfroot
Jack & Jill · New York, United States · 2 days ago
On-siteOTHRFull-time
The Job Title is Head of Client Success (Creator Marketing).
About the role
You will lead high-value accounts and a team of campaign managers to deliver large-scale creator marketing programs. You'll partner with CMOs at leading tech companies to drive ROI across $2M+ monthly ad spend, while using AI-driven insights to evolve the Passionfroot product and scale managed services.
Responsibilities
- Own senior client relationships with CMOs and Heads of Growth, serving as a strategic partner for account expansion and retention.
- Lead and mentor a high-performing team of 5-6 Campaign Managers to ensure exceptional execution and quality across all programs.
- Oversee $2M+ in monthly creator ad spend, translating complex campaign data into executive-level performance narratives and ROI insights.
Requirements
- Has 6–10+ years of experience in marketing or client success, ideally with a background in agency leadership or in-house growth roles.
- Possesses deep expertise in creator/influencer marketing with a track record of managing seven-figure monthly budgets and complex stakeholders.
- Demonstrates strong organizational leadership skills and the ability to operate at both strategic and tactical levels in a fast-paced environment.
Qualifications
- Passionfroot is a seed-stage platform powering creator-led growth for elite tech brands like Figma, Framer, and Replit.
- Bridge the gap between top-tier creators and B2B unicorns, managing high-impact partnerships across LinkedIn, YouTube, and newsletters to redefine modern go-to-market strategies.
Skills
- Strong organizational leadership skills.
- Ability to operate at both strategic and tactical levels in a fast-paced environment.
- Deep expertise in creator/influencer marketing.
Benefits
- Enjoy unique culture perks including team off-sites in global destinations like Barcelona, Mallorca, and Berlin.
Pay
Not Disclosed + Equity
Schedule
Full-time