Jobs · OTHR · New York

Head of Client Success (Creator Marketing) at Passionfroot

Jack & Jill · New York, United States · 2 days ago
On-siteOTHRFull-time

The Job Title is Head of Client Success (Creator Marketing).

About the role

You will lead high-value accounts and a team of campaign managers to deliver large-scale creator marketing programs. You'll partner with CMOs at leading tech companies to drive ROI across $2M+ monthly ad spend, while using AI-driven insights to evolve the Passionfroot product and scale managed services.

Responsibilities

  • Own senior client relationships with CMOs and Heads of Growth, serving as a strategic partner for account expansion and retention.
  • Lead and mentor a high-performing team of 5-6 Campaign Managers to ensure exceptional execution and quality across all programs.
  • Oversee $2M+ in monthly creator ad spend, translating complex campaign data into executive-level performance narratives and ROI insights.

Requirements

  • Has 6–10+ years of experience in marketing or client success, ideally with a background in agency leadership or in-house growth roles.
  • Possesses deep expertise in creator/influencer marketing with a track record of managing seven-figure monthly budgets and complex stakeholders.
  • Demonstrates strong organizational leadership skills and the ability to operate at both strategic and tactical levels in a fast-paced environment.

Qualifications

  • Passionfroot is a seed-stage platform powering creator-led growth for elite tech brands like Figma, Framer, and Replit.
  • Bridge the gap between top-tier creators and B2B unicorns, managing high-impact partnerships across LinkedIn, YouTube, and newsletters to redefine modern go-to-market strategies.

Skills

  • Strong organizational leadership skills.
  • Ability to operate at both strategic and tactical levels in a fast-paced environment.
  • Deep expertise in creator/influencer marketing.

Benefits

  • Enjoy unique culture perks including team off-sites in global destinations like Barcelona, Mallorca, and Berlin.

Pay

Not Disclosed + Equity

Schedule

Full-time

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