Head Of Access Services/Assistant Librarian I

Essential Responsibilities and Duties

• Library Services Management: Assesses, revises, manages, and documents the services, policies, and workflows of Circulation, Interlibrary Loan, Stacks Management, Course Reserves, and document delivery services.
• Develops and implements services and policies for emerging access needs for research and course materials, with knowledge of copyright practices and consortia resource sharing.
• PARTNERS WITH THE COLLECTION DEVELOPMENT LIBRARIAN TO DEVELOP AND DOCUMENT WORKFLOWS IN SUPPORT OF FACULTY COURSE MATERIAL NEEDS, INCLUDING MEDIA DIGITIZATION AND COURSE RESERVES.
• Collaborates with Research & Engagement Librarians to provide seamless patron support and communicates broadly with faculty about Library services and policies.
• RESPONSIBLE FOR STAFFING THE LIBRARY TO COINCIDE WITH THE ACADEMIC CALENDAR, INCLUDING INCLEMENT WEATHER DAYS AND HOLIDAYS OCCURRING WHEN CLASSES ARE IN SESSION.
• LIAISES WITH LOCAL, REGIONAL, AND NATIONAL LIBRARY CONSORTIA.
• Staff Management and Development: Develops, supervises, evaluates, and hires a diverse group of library employees (4 FTE) to ensure high quality of user experience.
• IMPLEMENTS COLLECTION AND REPORTING OF TRANSACTION DATA.
• SUPPORTS THE LIBRARY SERVICE DESK MANAGER AS A SECOND LEVEL SUPERVISOR FOR ONE STAFF MEMBER AND STUDENT EMPLOYEES.
• Library Technology & Client Services (ITS): Collaborates with Library colleagues, individually and through cross-functional teams, to improve the discovery and access to physical and digital collections with a focus on user experience, including streamlining Alma, Primo, and Coordinated Collections partnerships and workflows.
• Partner with Union College’s Information Technology Services (ITS) to provide integrated services relating to Library Service Desk operations, Learning Commons technology, technical support for student computing, and circulating equipment.
• CUSTOMER SERVICE AND RELATIONSHIP-BUILDING: INTERPRETS POLICIES AND PROVIDES EXCELLENT CUSTOMER SERVICE AT THE LIBRARY SERVICE DESK, AND IS AVAILABLE TO WORK SOME WEEKEND AND EVENING HOURS TO STAFF THE LIBRARY AND ATTEND LIBRARY EVENTS AS NEEDED.
• CONTRIBUTES TO CAMPUS COMMITTEES AND ATTENDS CAMPUS EVENTS TO CULTIVATE RELATIONSHIPS SUPPORTING THE LIBRARY’S MISSION TO ENRICH THE OVERALL ACADEMIC EXPERIENCE.
• PARTICIPATES IN RESEARCH & ENGAGEMENT DIVISION INITIATIVES INCLUDING REFERENCE, INSTRUCTION, AND OUTREACH IN COORDINATION WITH THE DIRECTOR OF RESEARCH & ENGAGEMENT.
• Professional Development, Scholarship, and Service: Actively pursues a program of professional development, scholarly activity, and service to meet requirements of the position and promotion.
• Stays current and up to date on trends in access services and related areas.

  Qualifications

  • Master’s degree in library or information science from an ALA-accredited program with a minimum of three years of experience in academic libraries with a focus on access services and supervision, or a combination of relevant education, training, certifications, and work experience.
  • Demonstrated knowledge and understanding of contemporary theories, models, and best practices related to access services.
  • 1-3 years of project management and supervisory experience with a demonstrated track record of effectively leading and guiding teams to achieve organizational goals and objectives.
  • Experience with Integrated Library Systems (Alma preferred) and Interlibrary Loan Systems (ILLiad preferred).
  • Strong communication, collaboration, and problem-solving skills, and a patron-centered approach to librarianship.
  • The ability to foster and enhance a thriving, culturally diverse, and inclusive learning community, while promoting a sense of belonging among students, alumni, faculty, and staff colleagues.
  • MUST BE SAFETY CONSCIOUS AND COMMITTED TO PROMOTING THE VALUE OF DIVERSITY AND STUDENT SUCCESS.

    Compensation

    • The annual salary range for this position is $68,000 to $70,000.
    • Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training.
    • The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.