Head Golf Professional

Responsibilities

• Trains and supervises assistants, outside staff, and shop staff in cooperation with Human Resources.
• Completes employee evaluations in a timely manner and coordinates processes with Human Resources.
• Implements company and departmental policies and procedures; schedules regular staff meetings.
• Oversees all golf services and operations, including golf-related purchasing, cart maintenance and usage, tee-time reservations, starting and monitoring play.
• Enforces all rules and regulations governing golf course usage.
• Coordinates golf operations with the Golf Course Maintenance Department and maintains a close working relationship with the Golf Course Superintendent.
• Reviews and reports financial variances at the end of each period.
• Develops, in coordination with the VP of Golf, the annual operating budget and business plan.
• Develops and manages an innovative tournament program that services all customer segments.
• Maintains and oversees, in coordination with the Director of Retail, a profitable merchandise concession consistent with patron demographics and needs.
• Establishes retail sales goals and forecasts with the Director of Retail and monitors and analyzes reports.
• Supervises physical inventories and the display of merchandise; assists in developing systems to safeguard inventories.
• Implements cash and systems controls to ensure the safekeeping of assets, inventory, and resources.
• Oversees and approves all weekly golf staff time sheets, payroll, purchase orders, and invoices.
• Oversees the preparation of reports required by the VP of Golf.
• Oversees, monitors, and promotes the development of assistant golf professionals in the PGA PGM program.
• Thinks innovatively regarding day-to-day operations and presents new operational ideas to the VP of Golf.
• Works closely with lodge partners to ensure an exceptional experience for all guests.
• Updates bulletin boards with current information.
• Plays with membership and maintains competitive-level golf skills.
• Instructs junior clinics and other clinics as necessary.
• Actively demonstrates, encourages, trains, and models safety rules and guidelines in accordance with company, OSHA, EPA, DNR, and other state and federal law requirements.
• Demonstrates and documents safety training and orientation for all employees.
• Investigates loss-producing incidents and reviews prevention recommendations with all employees.
• Takes personal responsibility for safety every day.

Requirements

• PGA member for at least 3 years.
• 3-5 years of management experience.
• Customer service, training, and supervision of staff, fiscal experience, and tournament organization skills.
• 10 or more years of experience in the business (under P.G.A. requirements) preferred.
• PGA PGM Completion (or business school) required.
• PGA seminars preferred.
• Ability to motivate and lead staff.
• Excellent computer skills.

Benefits

• Medical, dental, vision, and life insurance.
• Teladoc and True Life Care programs.
• Paid time off: vacation (two weeks at date of hire), sick, personal days, and 10 holidays.
• 401(k) with company match.
• Flexible spending and health savings accounts.
• Long-term and short-term disability (LTD and STD).
• Employee Assistance Program.
• Employee discounts: food, retail merchandise, boat rentals.
• Golf privileges.