Head Cashier

Responsibilities

• Providing World Class Customer Service and a positive customer experience as the number one priority.
• Exemplifying integrity, responsibility, and excellence and adhering to all policies.
• Training of all cashiers and ensuring cashiers are:
• Communicating about the {N}Power program with customers
• Notifying customers that we donate $.05 to the local foodbank for every transaction where a customer uses a reusable bag
• Educating customers on the Nutrient to Know About
• Promoting store seminars and events
• Completing the Daily Sales Report (DSR) and cashier closeout responsibilities.
• Issuing and verifying cash drawers.
• Handling returns and overrides at the front end.
• Addressing customer complaints appropriately.
• Ensuring that front end sets are full and well-maintained.
• Maintaining all registers binders.
• Directing cashiers to tasks during slow times at the register.
• General cashiering and check out duties including running a cash register, bagging/boxing groceries, and providing carry out service.
• Monitoring, assigning and performing cart checks.
• Answering the telephone.
• Assisting in managing special orders.
• Monitoring, assigning and grinding nut butters.
• Learning the location of products in all the departments in order to direct the customers.
• Participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock as needed.
• Working a schedule based on store needs which includes evenings, weekends, holidays.

Qualifications

• A high school diploma, GED, or equivalent preferred.
• Experience in retail experience in a grocery or retail environment preferred; natural foods background is a plus.
• One year of cashiering experience preferred.
• One year of supervising others preferred.
• Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
• Ability to manage changing priorities and to stay focused with the task at hand.
• Sense of urgency in the completion of tasks.
• Excellent customer service skills.
• Highly organized with great attention to detail.
• Ability to take direction and follow through.
• Must be cashier trained and able to count currency.
• Proficient in MS Word, Excel and Outlook.

Benefits

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080 earned as store credit annually)
• Holiday Pay for 5 Holidays – Stores Closed
• Paid Time Off (sick days and vacation) that Increases with Tenure
• Paid Nutrition Education
• good4u Crew Member Discount
• {N}power Program (customer appreciation and rewards program)
• Regular, Scheduled Pay Increases
• Advancement Opportunities and Career Development
• Health and Wellness Program
• Employee Assistance Program (EAP)
• Employee Referral Program
• Full-Time Crew Members (30+ hours/week)
• Medical, Dental and Vision Insurance
• Paid Parental Leave
• Paid Medical Leave (through company paid short-term disability insurance)
• Company Paid Short-Term Disability Insurance
• Company Paid Life Insurance
• Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
• Retirement Savings Plan (401k) with discretionary Company Match
• Health Savings Account (HSA) with Company Match
• Diversity Statement
• Physical Capabilities And Environmental Demands