HCQU Pediatric Coach - Butler

Milestone Centers, a subsidiary of Partners For Quality Inc., is a nonprofit, community-based human services agency supporting individuals with behavioral health challenges and intellectual & developmental disabilities in communities throughout Western Pennsylvania.

About the role

The Pediatric Coach delivers services through the Pediatric Complex Care Resource Centers (PCCRC) to support caregivers in the non-medical aspects of caring for a child with complex medical conditions receiving in-home shift care. The role focuses on advisory, education, and referral functions to build family and caregiver capacity and efficacy.

Responsibilities

• Caregiver Support and Intervention: Serve as a resource for principal caregivers, providing support and intervention for caregiver teams, including problem solving, conflict resolution, and bridging familial social and medical goals.
• Learning Customization and Facilitation: Provide families and healthcare providers with education and training tailored to each child’s specific needs, empowering the child’s community. Facilitate training (classroom-based, small group, or individualized) using resources from the PCCRC and MyODP website.
• Family Advisory Workgroup Facilitation: Support caregiver teams by facilitating quarterly PCCRC Family Advisory Group meetings, coordinating all aspects of these regionally located events.

Requirements

• Bachelor’s degree in social work, learning and instruction, human services, or a related field.
• Life experience preferred in working with children with complex medical needs and families.
• Life experience preferred in working with Managed Care Organizations (MCO), Supports Coordination, Administrative Entities, and/or medical service providers.
• Knowledge of public healthcare as it relates to people with Intellectual Disabilities, Developmental Disabilities, and Autism.
• Intellectual Disabilities systems knowledge preferred.
• Act 33 and Act 34 clearance and FBI background check, if applicable.
• Valid PA Driver’s License.

Schedule

• Full-time, 37.5 hours per week.
• Weekdays, with flexibility to meet department needs.
• Position involves travel throughout the western PA region, with a focus on clients within Allegheny County.

Pay

Annual compensation range: $60,000 – $65,000.

Benefits

• Health, Dental, and Vision Insurance.
• $1,200 cash payout option in lieu of Health Insurance coverage.
• Healthcare Flexible Spending Account.
• Dependent Care Flexible Spending Account.
• 16 to 26 Paid Days Off per year.
• 2 Wellness Days per year.
• Sick Time.
• 8 Paid Holidays.
• Short-Term and Long-Term Disability.
• Life Insurance.
• Optional 401(k) with employer match.

Work Perks

• Paid orientation and training.
• Free parking (select locations).
• Employee Activities, Rewards, and Recognition Programs.
• Comprehensive Employee Assistance Program.