HCP Compliance & Business Process Consultant

About the role

We are seeking an experienced HCP (Healthcare Professional) Compliance and Business Process Consultant to support a pharmaceutical organization's planned implementation of the MediSpend HCP Engagement / Stakeholder Engagement Module. The consultant will serve as a subject matter expert in global HCP compliance processes, helping assess existing workflows, identify opportunities for improvement, and define future-state business processes and system requirements ahead of implementation. This is primarily a business process and compliance advisory role, not a technical implementation position. The organization has a separate implementation resource and is seeking an independent consultant who can help define how HCP engagement processes should operate before the system is configured.

Responsibilities

• Serve as an SME in pharmaceutical HCP engagement compliance, policies, and business processes.
• Assess current HCP engagement workflows and identify process gaps, inefficiencies, and opportunities for improvement.
• Define and document future-state processes that support global HCP compliance requirements.
• Gather, analyze, and document business and user requirements for the MediSpend HCP Engagement Module.
• Develop Business Requirements Documents (BRDs), User Requirements Specifications (URS), and detailed process flows.
• Work with Compliance and other relevant business stakeholders to align processes with regulatory and operational requirements.
• Translate compliance and business needs into clear functional requirements for the implementation team.
• Provide guidance on process standardization, governance, and compliance controls across global operations.
• Deliverables: Business Requirements Document (BRD), User Requirements Specifications (URS), current-state and future-state process flows.

Requirements

• Strong experience in pharmaceutical/life sciences compliance, specifically HCP engagement processes.
• Deep understanding of HCP compliance requirements, engagement workflows, and associated business controls.
• Experience assessing, designing, and improving business processes within a pharmaceutical organization.
• Experience developing BRDs, URS documentation, and current-state/future-state process flows.
• Ability to translate complex compliance requirements into practical business processes and system requirements.
• Experience working with cross-functional business and compliance stakeholders.
• Strong consulting, requirements-gathering, process-mapping, and documentation skills.
• Ability to operate independently as a business process and compliance SME.

Qualifications

• Experience with MediSpend HCP Engagement / Stakeholder Engagement or