HCOP Navigator-Admin College of Health Prof

Job Summary/ESSENTIAL FUNCTIONS

The HCOP Navigator provides student success services to students and potential students at the College, including career planning, educational advising, assistance with registration, financial aid application, transfer information, placement information, and other program activities. They build relationships with students to achieve their identified goals and objects, assist in planning educational programs compatible with their interests, needs, and abilities, and supports annual recruitment of students. They also assist in identifying factors contributing to lack of academic progress, help students examine alternatives, and apply appropriate retention strategies.

The Navigator strategizes with faculty and other college staff as needed to improve support for student success. They maintain accurate tracking data and notes for each assigned student, recommend appropriate referrals and opportunity programs, assist with orientation and/or program activities, recruit, train, match, and monitor mentors and peer tutors, and conduct career advising, including discussions of job descriptions, median hourly wages, and length of training required.

Qualifications

• Minimum Requirements:
  • Bachelor's Degree. (Master's Degree in Education or Counseling preferred.) (Transcript Required)
  • Two (2) years of experience in academic advising, student success coaching, delivering direct support/services to students in a higher education setting with student body or related experience; OR Master’s Degree in lieu of experience; OR a combination of education and experience to equal six (6) years.
  • A valid Driver’s License.

Knowledge, Skills, And Abilities

• Ability to manage a caseload system of advising.
• Strong interpersonal and communication skills, both written and verbal.
• Ability to maintain confidentiality and appropriately handle sensitive information.
• Strong organizational skills, including the ability to manage competing tasks and priorities while maintaining complete and accurate records.
• Proficient Microsoft Office and database management skills.
• Ability to build effective working relationships at all levels across the organization.
• Ability to work effectively with the community.

Work Schedule

This position may occasionally be required to work evenings and weekends. May require occasional overnight travel.