HCM Consultant - Dayforce

About the role

Vintage Hill Consulting is an HCM professional services firm based in Raleigh, North Carolina, with remote consultants across the United States. We specialize in vendor selection, implementation support, technical, optimization, and managed services to help organizations maximize their Human Capital Management (HCM) investments.

Responsibilities

• Cultivate strong relationships with VHC clients and offer expert guidance on maximizing the use of their Dayforce solution.
• Balance time and energy effectively to deliver service to concurrent clients.
• Leverage your knowledge of Dayforce and business processes/operations to build and execute a comprehensive and effective client-side task list and project plan.
• Collaborate effectively with a broad range of stakeholders to understand their business requirements.
• Configure Dayforce to meet clients' requirements.
• Conduct system and quality assurance testing.
• Aid in the development and maintenance of documentation, and provide training and support on the effective use of Dayforce.
• Proactively identify issues and propose practical solutions to meet the business needs while remaining on-time and within the scope.
• Contribute to the development and growth of Vintage Hill’s Dayforce Delivery Services practice.

Qualifications

• Minimum of 3+ years of implementation, configuration, and leading functional client-side support across the full suite of Dayforce.
• A strong sense of ownership for individual work assignments, team goals, and organization initiatives.
• The ability to build relationships and influence with both external and internal clients.
• Excellent personal time management skills; excellent judgment in determining priorities.
• Persistence: pushes self and others for results, seldom giving up even in the face of resistance or setbacks.
• A successful track record of improving client satisfaction.
• Effective performance in a work environment that requires hard work, has periods of high stress, tight deadlines, occasional ambiguity, and where change is embraced as a method of continuous improvement.
• Strong communications skills - written and verbal.
• The ability to manage schedule with availability outside of working hours in those dire client moments.
• SQL and XML knowledge is a plus.

Preferred Skills

• 1-2 years full-time remote work experience.
• Experience as a team member in a Professional Services Organization.
• Professional experience in client Organization Readiness and/or Change Management.
• Innovation skills: enjoys collaborating in process enhancement and services innovation efforts.
• Creativity: has demonstrated creative solutions to problems in the interest of the client.