HCA Development Manager

Responsibilities

• Ensure the learning material and structure of Windward Academy and Compass Care training programs prepare new HCAs for success in their roles.
• Develop curriculum and evaluation system for HCA skills, including proper body mechanics for transferring and repositioning clients, activities of daily living (ADLs), personal/incontinence care, and managing challenging behaviors related to common client conditions (such as dementia).
• Create a welcoming, interactive environment in which HCAs can learn.
• Present material in a clear, engaging style.
• Organize teaching schedule.
• Collaborate with HR, Staffing, Clinical, and other internal team members to ensure sessions run smoothly.
• Select and assign ongoing online HCA training sessions in compliance with current Home Care Services Bureau (HCSB) standards.
• Perform on-site check-in visits with HCAs working in client homes; follow up on working environment or performance-related concerns as needed.
• Collaborate with HR Department, Care Managers and other team members on HCA performance evaluations.
• Participate in HCA performance support, counseling and disciplinary processes as needed.

Qualifications

• 2+ years of hands-on experience in Nursing, Physical Therapy, or Occupational Therapy within the past 5 years, including body mechanics/transfers, personal care, general safety.
• 2+ years of paid clinical experience with older or disabled adults with complex medical, cognitive and/or behavioral health needs.
• 2+ years of experience supervising clinical staff.
• At least one of the following licenses active and in good standing within the past 5 years: LVN, RN, OT, OTA, COTA/L, PT, PTA.
• Expertise and comfort level with proper transfer body mechanics, related devices (such as Hoyer lift) and personal care techniques is such that you can teach others.
• Able to lift, push and pull up to 40 lbs. unassisted.
• Excellent communication, presentation and public speaking skills, emphasizing the ability to create a supportive and welcoming learning environment.
• Excellent time management, problem-solving skills, and work ethic.
• Ability to work collaboratively with multiple departments.
• Ability to lead a team of Home Care Aides with a variety of backgrounds and educational experiences.
• Moderate + technology proficiency, including use of cell phone apps and web-based office systems, such as Google Workspace.
• Ability to pass Home Care Services Bureau background and driving checks.