Haus Experience Specialist - Food & Beverage

Key Responsibilities

• Greet guests and create a welcoming, friendly environment
• Help guests navigate self check-in tools and provide support as needed, including answering questions and resolving issues
• Respond to guest requests and ensure a smooth, positive stay

Café & Beverage Service

• Prepare and serve coffee, espresso drinks, and other beverages
• Serve beer and wine responsibly in accordance with local laws
• Take orders and serve quick, casual food items
• Maintain a clean, organized, and well-stocked café area

Operations & Support

• Process transactions accurately using POS systems
• Support opening and closing procedures for café and guest service areas
• Maintain cleanliness and organization across shared spaces
• Monitor inventory levels and communicate restocking needs

What We’re Looking For

• 1–3+ years of experience in hospitality, café, restaurant, or customer service roles
• Barista or café experience preferred
• Experience with POS systems and/or guest service tools is a plus
• Friendly, outgoing, and naturally hospitable
• Comfortable multitasking and switching between responsibilities
• A team player who enjoys working in a fast-paced environment
• Detail-oriented and reliable
• Comfortable using technology and learning new systems
• Must complete state-approved training, such as ServSafe and/or Responsible Alcohol training, within 60 days of hire.

Physical Requirements

• Ability to stand for extended periods
• Ability to lift up to 50 lbs occasionally
• Flexibility to work weekends, holidays, and varying shifts as needed

About Gravity Haus

Gravity Haus is a community-driven adventure lifestyle brand with hotels, restaurants, and experiences that empower a modern way of travel. We create spaces where locals and travelers connect, refuel, and play — all rooted in the spirit of the outdoors and intentional living.

At the heart of everything we do are our core values, which guide our culture, service, and growth:

• Keep Growing
• Bring Others Along
• Create Powerful Moments
• Be “All-In” + Go the Distance
• Make it Better than You Found It

What We Can Offer You

When you join Gravity Haus, you’re not just taking a job — you’re stepping into a community with benefits, perks, and opportunities to grow. Full-time team members enjoy health insurance, a 401(k) with company match, and an All-In Gravity Haus Membership that includes adventure perks like discounted stays, gear rentals, wellness programming, and more. Part-time team member benefits vary.