Hardware Supervisor

About the role

The Hardware Supervisor is responsible for overseeing the day-to-day operations of the stocking crew, including hiring and recruiting new employees, coaching and developing existing employees, and building a bench for future growth. The Supervisor must work closely with all management teams throughout the yard to identify opportunities with inventory levels, processes, and hospitality to support the overall success of the yard.

Responsibilities

• Conduct daily walks and communicate a game plan for the hardware team that upholds maintenance and in-stock expectations.
• Support the Store Manager in observing the hardware team and help deliver real-time feedback on ways to improve hospitality.
• Work with the Store Manager and vendors to establish and maintain a backup source for high-demand items and help establish the right inventory levels to support customer needs.
• Develop and maintain healthy working relationships with staff, vendors, co-workers, and other department employees.
• Operate equipment when necessary.
• Work with the Store Manager to ensure Product Directory, Cycle Count, and all company initiative commitments are achieved.
• Help create promotional signage and update digital monitors if applicable.

Required Skills/Abilities

• Excellent communication skills.
• Understanding of inventory control procedures.
• Proficient in Word, Excel, PowerPoint, Outlook, etc.
• Extremely organized and forward-thinking.
• Ability to develop and sustain professional relationships.
• Ability to perform math calculations.

Education and Experience

• High school diploma or equivalent required.
• Minimum 1–2 years of related experience.
• Proficient with computer technology.
• Strong verbal and written communication skills.
• Must meet physical requirements, including lifting.
• Must be detail-oriented.
• Experience with computerized inventory systems required.
• Forklift/Lift Equipment/Pallet Jack operation required.

Physical Requirements

• Requires periods of sitting at a desk and working on a computer.
• Must be able to lift up to 75 pounds at times.
• Must be able to navigate the warehouse and reach items both high and low.