Hardware Operator, Data Center Operations

About the role

The Data Center Operations Team at Fluidstack operates at the scale of a nation, managing infrastructure that could exceed the combined electricity consumption of many countries by the end of the decade. This role involves deploying, supporting, and maintaining server and network hardware, ensuring system reliability and responding to incidents.

Responsibilities

• Install, deploy, and configure server and network hardware, and replace parts while keeping asset records accurate.
• Work rotating shifts or on-call to meet 24/7 Service Level Agreements (SLAs), prioritizing and resolving tickets to keep system reliability high.
• Assist network troubleshooting through cabling diagnosis and replacement, and support escalations from lower-tier technicians.
• Provide on-site support across initiatives, and maintain strong working relationships with customers, partner teams, and vendors.

Requirements

• You have deployed and supported server and network hardware in a live data center at scale.
• You troubleshoot server hardware deeply, including POST, BIOS, PXE, IPMI, BMC, and component-level repair.
• You are familiar with network protocols (TCP/IP, Ethernet) and hardware (switches, routers, copper and fiber), capable of diagnosing physical-layer faults.
• You work fluently in Linux and resolve tickets efficiently against 24/7 SLAs.
• You will take on-call and shift work, and support and lift up the technicians below you.

Qualifications

• Bonus: Experience with hyperscale or high-density AI infrastructure, GPU server fleets, scripting (Python, Bash), and structured cabling.

Skills

• Linux proficiency
• Network troubleshooting skills
• On-call and shift work capability

Benefits

• Competitive total compensation package (salary + equity)
• Retirement or pension plan, in line with local norms
• Health, dental, and vision insurance
• Gentle PTO policy, in line with local norms

Pay

Compensation range: $140K - $200K

Schedule

Rotating shifts and on-call work required

Contact

If you have questions or need further information, please email careers@fluidstack.io.