Hardware Field Test Engineer - Santa Clara, CA (Hybrid)

About the role

We enable a more connected, intelligent, and efficient supply chain by combining state-of-the-art data science techniques, cutting-edge Internet of Things (IoT) technologies, and Software as a Service. Our unmatched insights illuminate over 300,000 supply chains, more than a million customers and partners, and over 300 million physical assets moving globally.

As a Field Test Engineer, you will perform data analysis for IoT hardware during field testing or deployment activities. This role is ideal for someone with insight and data analysis experience in product testing or validation, or a desire to learn these functions. Your work will drive key IoT hardware business decisions by delivering valuable analysis and insights.

Responsibilities

• Analyze data and deliver accurate, meaningful, and insightful recommendations.
• Provide data analysis charts, graphs, data tables, or other documentation for collaboration and reporting to key stakeholders and leaders.
• Execute or support assigned testing or validation activities.
• Improve the team’s overall data analysis capabilities.
• Develop, execute, analyze, and report on assigned test/validation activities.
• Serve as the team’s data analysis expert, executing or supporting complex data analysis accurately and generating insights aligned with test/validation plans.
• Enhance the team’s data analysis tool usage and experience.
• Document and update results and insights in Jira/Confluence or similar systems.
• Provide tables, graphs, or other documents to report results and insights to stakeholders and leadership.
• Gain foundational knowledge of IoT hardware functions to improve analysis.

Challenges

• Collaborate effectively with diverse regional and global team members operating remotely.
• Manage multiple concurrent activities efficiently.
• Analyze extensive volumes of both structured and unstructured data.
• Apply critical thinking and analytical skills to varying testing and validation scenarios, often using Ad Hoc data.
• Communicate findings effectively to both technical and non-technical stakeholders to support informed decision-making.

Requirements

• Test/validation plan development, execution, analysis, and reporting experience, or willingness to gain this experience.
• Self-starter with an inquisitive mindset and interest in understanding the "why" behind IoT device operations.
• Strong SQL experience for querying and extracting data needed for testing/validation analysis.
• Advanced Excel skills for data analysis.
• Ability to analyze various sizes of data sets to discover trends, patterns, and insights for IoT hardware performance validation.
• Create comprehensive data visualization documents that provide metrics or insights for data-driven decisions.

Qualifications

• 3+ years of data analytics experience, turning data into insights and actionable recommendations.
• 2+ years of experience communicating (verbal and written) insights to technical and non-technical stakeholders.
• 1+ year of data analysis on IoT hardware, equipment, or other products where operational performance data was collected, analyzed, and visualized.

Skills

• Excellent teamwork skills, capable of working effectively in a dynamic, cross-functional environment.
• Appetite to explore and gain knowledge of IoT hardware.
• Proficiency in SQL for extracting and loading data; experience with Python or R is a plus.
• Ability to analyze complex data sets to generate metrics and insights.
• Create accurate and effective data visualization reports.

Desirable Skills

• Experience training people in data analysis tools for basic to intermediate levels.
• Experience introducing data automation to repetitive data analysis tasks.
• Experience with data analytic tools like Power BI, Tableau, Python, R, Java, or Apache for data extraction, transformation, analysis, and visualization.
• Experience using statistical tools in test/validation plan development and analysis (e.g., variance analysis, sample size determination, hypothesis testing) or willingness to learn.

Pay

The salary range for this position is $101,000 to $139,000 per year. Ranges consider factors such as skill sets, experience, training, licensure, certifications, geographic differentials, and business needs. Actual offers may vary. Other forms of compensation, such as monetary incentives or business benefits, may be included beyond medical and retirement benefits.