Hardware Customer Service Representative

About the role

At Landscapers Supply, our Hardware Customer Service Representatives are more than retail associates — they’re trusted resources for homeowners, contractors, landscapers, and DIY customers looking for expert advice and outstanding service. We’re looking for friendly, motivated team members who enjoy helping people, solving problems, and working in a fast-paced retail environment.

Responsibilities

• Greet customers and assist with questions and product recommendations
• Identify customer needs and provide professional solutions
• Deliver friendly, knowledgeable, and helpful service
• Process customer purchases at the cash register
• Contact customers regarding pickup orders
• Support overall sales and customer satisfaction
• Stock shelves and organize merchandise
• Maintain cleanliness and appearance of the hardware department
• Complete inventory counts and assist with inventory management

Requirements

• Basic knowledge of tools and hardware
• Strong communication and customer service skills
• Positive, friendly attitude
• Ability to stay organized and calm in a busy environment

Qualifications

We're looking for dependable, customer-focused individuals who enjoy helping people and working in a fast-paced retail environment. Previous hardware store or retail experience is preferred but not required.

Skills

• Customer service skills
• Product knowledge
• Organizational skills
• Communication skills

Pay

Competitive Pay Based on Experience

Schedule

Closed on Sundays

Benefits

• Health & Dental Insurance
• Paid Time Off
• Paid Holidays
• 401(k) with Company Match
• Employee Discounts
• Professional Development Advancement Opportunities