Happy Camper Wrigley - Cashier & Food Runner

Position Opening

Position Opening: Cashier & Food Runner

Job Summary

We are looking for Cashiers to manage all carry out transactions with customers accurately and efficiently in addition to delivering food to tables at our restaurant. As a cashier, you are responsible for overseeing all carry out orders in addition to food running for in house customers at our tables. This will also involve double checking each food order to ensure accuracy. Ultimately, you’ll ensure all transactions run smoothly and will help us maximize customer satisfaction.

Responsibilities

• Manage transactions with customers
• Facilitate online orders through restaurant POS system
• Answer the phone and take carry out orders
• Take in-house to go orders
• Double check all orders
• Knowledge of the food menu and table numbers
• Collect payments whether in cash or credit
• Issue receipts and change
• Maintain clean and tidy checkout areas
• Strong communication and time management skills
• Customer satisfaction-oriented
• Manage third party deliver apps (i.e., Doordash, UberEats, Caviar, Postmates and Grubhub)

Other Functions

• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor
• Complying with health and food safety standards, restocking items, and cleaning
• Operating the cash register, answering the phone, providing great customer service, and following company policies & procedures
• Take on other responsibilities as assigned by Management

Physical Functions

• Ability to stand and walk a minimum of 8 hours or as needed
• Must be able to exert well-paced and frequent mobility for periods of up to 8 hours or as needed
• Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data
• Work in both warm and cool environments
• High levels of noise from music, customer and employee traffic
• Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish

Qualifications/Requirements

• High school diploma or equivalent preferred
• Able to provide top notch customer service in a fast-paced environment
• A positive attitude and ability work well under pressure with all restaurant staff
• Does high-quality work while unsupervised
• Willing to follow instructions and ask questions for clarification if needed
• Able to work in a standing position for long periods of time
• Able to provide top notch customer service in a fast-paced environment
• Able to safely lift and easily maneuver trays of food when necessary
• Willing to follow instructions and ask questions for clarification if needed
• Able to handle money accurately and operate a point-of-sale system
• Able to work in a busy restaurant environment
• Restaurant experience a plus
• Customer Service
• POS Systems
• Food Handlers Certification

Compensation Details

Hourly Rate: $19-20/hr (Based on Experience). | Plus earn up to $2-$4/hr* extra in tips. *On average, at this location.

Benefits

• Get Paid $ to Refer your Friends*
• 50% dining discounts during shift
• 25% dining discounts at other Happy Hospitality locations
• Flexible schedules in a fun, family friendly, team environment
• Medical, Dental and Vision Options**
• Paid time off – vacation and sick**
• Free Uniform (Up to two branded T-Shirts)

Referred Employees Must Be in Good Standing

Eligibility based off of time in position and average hours worked

Department

Front of House

Status

Variable Hour

FLSA Code

Non-exempt

Location

Chicago