Hampton Inn & Suites New Orleans Downtown French Quarter - Front Desk Agent

Key Skills/Responsibilities

• Guest Service Superstar: Bringing warm vibes and top-tier service to make guests feel right at home.
• Communication Champ: Clear, confident, and smiling communication whether chatting with guests or coordinating with the team.
• Quick-Thinking Problem Solver: Turning challenges into happy endings with fast thinking and smart action.
• Multitasking Marvel: Organizing and managing reservations, check-ins, check-outs, and financial details with ease.

Education & Experience

• High school diploma or equivalent
• Experience in a hotel or related field preferred
• Familiarity with hotel management software and Microsoft Office suite

Benefits

• Competitive benefits package including Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

We are located in the heart of downtown New Orleans, two blocks from Bourbon Street and the French Quarter. The Mercedes-Benz Superdome, Smoothie King Center, and Riverwalk are within a mile. We are on the St. Charles streetcar line – hop on to admire the historic architecture of the Warehouse Arts District and uptown. Enjoy daily hot breakfast and free WiFi.