Hampton Inn & Suites Denver Tech - Front Desk Agent

About the Role

As a Front Desk Agent, you are the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Responsibilities

• Deliver top-tier guest service, ensuring every interaction makes guests feel at home and their stay unforgettable.
• Communicate clearly and confidently with guests and team members to keep operations flowing smoothly.
• Solve challenges quickly and effectively, turning potential issues into positive experiences.
• Multitask efficiently, managing reservations, check-ins, check-outs, and financial details with precision.

Requirements

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

After an initial waiting period, full-time employees are eligible for a competitive benefits package that includes:

• Daily Pay (ask your Recruiter for details).
• Medical, Dental, and Vision Coverage.
• Short-Term and Long-Term Disability Income.
• Term Life and AD&D Insurance.
• Paid Time Off.
• Employee Assistance Program.
• 401k Retirement Plan.

About the Property

Make the most of your stay—or your workplace—at Hampton Inn & Suites Denver Tech Center. Our newly renovated hotel in the heart of the Denver Tech Center offers everything you need to feel at home, whether for a night or an extended stay. Guests can rest well in comfortable king and two queen rooms or book one of our spacious king suites with a fully equipped kitchen. Business travelers appreciate our location within two miles of IBM, Oracle, AECOM, and Greenwood Village Park.