Hampton Inn Chicago Midway Airport - Front Desk Manager

Key Skills/Responsibilities

• Guest Experience Extraordinaire: Deliver standout service from check-in to check-out, making sure every guest feels welcomed, heard, and cared for throughout their stay.
• Front Desk Leader: Motivate, coach, and guide your team to shine. You’ll keep standards high, procedures smooth, and morale even higher.
• Smooth Operator: Spot issues before they happen and solve problems like a pro. You keep things running seamlessly and guests smiling.
• Revenue & Communication Ace: Maximize room revenue with smart rate strategies, and keep communication clear and effective—whether you're chatting with guests or coordinating with your team.

Education & Experience

• 2 year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
• 5+ years of progressive experience in a hotel or related field with supervisory experience.
• Proficient in Windows operating systems, spreadsheets, and word processing.
• Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
• Valid driver's license from the applicable state.

Benefits

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Minutes from Chicago's Midway Airport, and close to the center of the city, this hotel features a variety of free amenities, including airport shuttle service, along with comfortable accommodations. A complimentary continental breakfast is served each morning at Chicago-Midway Airport Hampton Inn. A free 24-hour transportation service is provided to the Orange Line and Midway International Airport is available to all guests. The Hampton Inn Chicago-Midway Airport also places guests only 12.5 miles from the heart of central Chicago. The nearby train station also allows guests easy access to explore the surrounding areas and attractions.