Courtyard Chicago Midway Airport - Front Desk Manager
Aimbridge Hospitality · Bedford Park, IL · 2 wk ago
Customer ServiceFull-time
Key Skills/Responsibilities
- Guest Experience Extraordinaire: Deliver standout service from check-in to check-out, making sure every guest feels welcomed, heard, and cared for throughout their stay.
- Front Desk Leader: Motivate, coach, and guide your team to shine. You’ll keep standards high, procedures smooth, and morale even higher.
- Smooth Operator: Spot issues before they happen and solve problems like a pro. You keep things running seamlessly and guests smiling.
- Revenue & Communication Ace: Maximize room revenue with smart rate strategies, and keep communication clear and effective—whether you're chatting with guests or coordinating with your team.
Education & Experience
- 2 year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
- 5+ years of progressive experience in a hotel or related field with supervisory experience.
- Proficient in Windows operating systems, spreadsheets, and word processing.
- Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
- Valid driver's license from the applicable state.
Benefits
- Now offering Daily Pay!
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Property Information
In Bedford Park, this hotel is half a mile from Chicago/Midway Airport and 10 miles from downtown Chicago. It offers a free 24-hour shuttle service and a restaurant. Rooms at the Courtyard Chicago Midway Airport include a flat-screen TV, work desk, and coffee maker. The T.G.I. Friday’s restaurant serves rich, contemporary cuisine for lunch and dinner. The hotel also has an on-site Starbucks, where guests can enjoy hot and cold coffees and light snacks. For recreation, the hotel offers an indoor swimming pool and a hot tub. Guests can also work out at the gym, which offers cardio equipment and free weights.