Hadoop & Teradata Application Support

About the role

The role is responsible for managing customer relationships and providing technical support.

Responsibilities

• Manage customer relationships and provide technical support
• Identify and resolve customer issues efficiently
• Collaborate with cross-functional teams to enhance service delivery

Requirements

• Bachelor's degree in Computer Science or related field
• 2+ years of experience in customer support or technical roles
• Strong problem-solving and communication skills

Qualifications

• Proficiency in Microsoft Office Suite
• Experience with CRM systems
• Ability to work independently and manage multiple tasks

Skills

• Customer service orientation
• Technical troubleshooting
• Team collaboration

Benefits

• Flexible working hours
• Professional development opportunities
• Competitive compensation package

Pay

$50,000 - $60,000 annually

Schedule

Full-time, Monday through Friday, 9 AM to 5 PM