H9234 - Permit Tech Wage

About the Role

Serves as program support to ensure permit applications, fees, sureties, street acceptance, and requests are processed accurately and in a timely manner. Provides administrative and technical support including coordinating workflow, maintaining files, preparing reports and assemblies, entering and tracking data, and processing information related to the permitting process.

Responsibilities

• Administrative Support: Provide administrative and technical support and document management. Follow established practices and procedures in accordance with local, state, and federal laws, and all applicable policies and procedures.
• Communications: Communicate with VDOT staff and external contacts related to assigned program areas.
• Customer Service: Assist internal and external customers on a variety of topics related to the assigned program area.
• Permit Processing and LUPS:
  • Process permit applications with review for accuracy and completeness.
  • Post incoming fees and sureties.
  • Distribute expiration notices to permit holders.
  • Renew expired permits and record monies in LUPS.
  • Distribute requests for final inspections.
  • Maintain spreadsheets for pending and issued permits and active or released sureties.
  • Prepare permit completion notices and process release of sureties.
  • Determine fee and surety amounts as appropriate.
  • Assist Permit Manager with permit information and correspondence as needed.
• Records Retention and Reporting: Organize and maintain files and records in accordance with retention policies.
• Street Acceptance and RIMSDACHS:
  • Enter street data into RIMSDACHS program for street additions, discontinuances, and abandonments.
  • Assign route numbers for new streets.
  • Prepare and submit documents to County for approval and to Developer for required fees and surety.
  • Process fees and sureties in LUPS.
  • Prepare assemblies for submittal to Central Office.
  • Distribute Central Office monthly acceptance reports to County, Developer, and Maintenance.
  • Maintain spreadsheet for active and released sureties for street acceptance program.
  • Update and maintain street acceptance databases.
  • Follow up for one-year defect inspections.
  • Process surety releases.
• Perform special duties as assigned.

Requirements

• Ability to communicate effectively orally and in writing.
• Ability to compile, coordinate, and prepare records and reports.
• Ability to meet deadlines.
• Ability to prioritize and work on multiple tasks with strong organizational skills.
• Ability to research, gather, and analyze data.
• Ability to work independently and as a team member.
• Skill in the use of software applications to include MS Office and web-based systems.
• Ability to accurately perform data entry.
• Ability to interpret basic policies and procedures.
• Ability to work independently and under pressure.
• Knowledge of applicable policies and practices.
• Knowledge of office and program support activities.
• Knowledge of permitting automated management system functionality.

Qualifications

• A combination of training, experience, or education in Permitting or a related field is desired.
• Knowledge of permitting and street acceptance processes.

Physical Requirements

VDOT employees must abide by VDOT’s Code of Ethics and the Commonwealth’s Standards of Conduct.