H&M Sales Advisor - Holiday Seasonal
for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)
- Use - for lists of duties/requirements/benefits, and
for prose
- Do NOT repeat the job title as a heading (page already shows it)
- Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it
- Preserve ALL substantive information; do NOT invent or summarize away detail
- Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions
- Include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD")
- Never create Pay/Schedule/Benefits sections unless the posting actually states them
- Prefer a few substantive sections over many thin ones
- Output ONLY the HTML fragment — no /, no markdown code fences
Now, let's parse the job posting:
1. "About the Role" - there's a paragraph describing the role
2. "A Day in the Life" / "Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*" - this is essentially Responsibilities
3. Under that, there are bullet points grouped under subheadings: "Customer Sales & Profit", "Fashion & Trend Awareness", "Team & Development", "Retail Operations/ Visual & Commercial Execution"
4. "Qualifications" / "Who You Are" - this is qualifications/requirements
5. "Why You'll Love Working at H&M" - this is benefits
6. "Additional Information" - contains Job Status, EEOC Code, Compensation (Pay Rate $14.25 per hour), and a note about job posting not all-inclusive
7. "Benefits:" section - more detailed benefits
8. "Inclusion & Diversity:" - boilerplate, should remove
9. "Company Description:" - boilerplate, should remove
10. "H&M Fashion USA, Inc. – Maki Assessment Tool:" - application instructions/assessment details, should remove
Now, I need to decide on sections:
- About the role: yes, there's a paragraph
- Responsibilities: yes, there are detailed duties grouped under subcategories. I should include them as a list, perhaps with subheadings? But the rule says use
for section headings, and - for lists. I could keep the subcategories as part of the list items or as nested headings? The rule says use
for section headings like Responsibilities, Requirements, etc. It doesn't forbid subheadings within a section, but to keep it simple, I'll make the main sections with h3, and within Responsibilities, I can have a list that includes the subcategories as bold text or as separate list items? The posting has bullet points under each subcategory. I'll create a single Responsibilities section with a list that includes all the bullet points, perhaps grouping them with bold labels.
But the rule: "Use - for any list of duties/requirements/benefits". So I can have a
with - for each duty. The subcategories are not duties themselves but groupings. I could include them as
- with bold text and then nested
? But that might be too complex. Simpler: include all bullet points as a flat list, but preserve the grouping by including the category in the text. However, the posting has many bullet points. I'll keep them as a single list with each bullet point as a separate - . The subheadings like "Customer Sales & Profit" are not duties but categories. I could make them as
- Customer Sales & Profit
then nested list? But the rule says use - for any list. Nested lists are okay. I'll do nested lists for clarity.
But the output should be clean. Let's see: The posting has:
- Customer Sales & Profit (multiple bullets)
- Fashion & Trend Awareness (one bullet)
- Team & Development (multiple bullets)
- Retail Operations/ Visual & Commercial Execution (multiple bullets)
I'll create a Responsibilities section with a
where each top-level - is a category with a nested
of duties.
Similarly, Qualifications: "Who You Are" has a paragraph and then bullet points. I'll make a Qualifications section with a paragraph and a list.
Benefits: "Why You'll Love Working at H&M" has a list of benefits. Also there's a separate "Benefits:" section later with more details. I'll combine them into one Benefits section.
Pay: The posting states "Compensation: Sales Associates Pay Rate $14.25 per hour". That's specific pay information. So I should include a Pay section.
Schedule: Not explicitly mentioned, but "Job Status: Hourly, Non-Exempt" indicates hourly. Could include in Pay or a short metadata paragraph. The rule says fold minor metadata into a short or drop it. I'll include Job Status in a short paragraph maybe in About the role or Additional Info. But the rule says do NOT put Job ID / requisition numbers as headings. Job Status is metadata. I'll include it in a short paragraph at the end of About the role or in a separate small section? Better to include in a short paragraph in About the role or in a separate "Additional Information" section? The rule says prefer a few substantive sections over many thin ones. I'll include Job Status and EEOC Code in a short paragraph at the end of the HTML fragment, maybe as a
after sections.
But the rule: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." So I'll fold Job Status and EEOC Code into a short
at the end.
Now, the "Additional Information" also includes a note about job posting not all-inclusive and compensation range disclaimer. That's boilerplate? It's specific to this posting. I'll include the pay rate in Pay section, and the disclaimer maybe in Pay section as a paragraph.
The "Benefits:" section after Additional Information is more detailed. I'll combine with "Why You'll Love Working at H&M".
Now, let's structure:
About the role
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.
Responsibilities
- Customer Sales & Profit
- Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
- Willingness to engage and have conversations with customers to provide excellent service
- Guide customers through our fashion trends, stories & products in all areas of the store
- Ability to effectively promote and sell our products to customers
- Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
- Representing yourself and the H&M brand positively during all customer interactions
- Support with commercial or operational actions to reach sales targets with store management team
- Fashion & Trend Awareness
- Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc. Use your product & fashion knowledge to share relevant information to customers
- Team & Development
- Retain and share your service, fashion and store operations knowledge and skills with colleagues
- Follow all procedures, routines, and legal requirements in all areas of the store
- Give & receive feedback with your colleagues to learn, develop & support each other
- Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development
- Retail Operations / Visual & Commercial Execution
- Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
- Operate fitting room and checkout areas according to best practice & processes
- Contribute to a clean and tidy sales floor and back of house (including stockrooms)
- Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
- Ensure good stock levels with replenishment routines on sales floor
- Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
- Support with opening and closing of the store
- Following all H&S guidelines and legal requirements applicable to role and responsibilities
Qualifications
As a Sales Advisor, you'll be passionate about fashion and everything we create in-store. Motivated by giving customers a great experience. You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented. You should also enjoy working in a collaborative and dynamic environment.
- You have sales experience working in a dynamic and collaborative environment that you can apply to your role
- Experience working with customer service in fashion, retail or other service-related industries
Benefits
- We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
- We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
- You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
- We are an inclusive company where you're encouraged to be yourself at work
- You will have access to a large global talent community, where career growth and aspirations have no limits
- We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
- You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
- All employees receive a staff discount card, usable on all H&M Group brands in stores and online (H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET,
for prose - Do NOT repeat the job title as a heading (page already shows it) - Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it - Preserve ALL substantive information; do NOT invent or summarize away detail - Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions - Include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") - Never create Pay/Schedule/Benefits sections unless the posting actually states them - Prefer a few substantive sections over many thin ones - Output ONLY the HTML fragment — no /, no markdown code fences Now, let's parse the job posting: 1. "About the Role" - there's a paragraph describing the role 2. "A Day in the Life" / "Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*" - this is essentially Responsibilities 3. Under that, there are bullet points grouped under subheadings: "Customer Sales & Profit", "Fashion & Trend Awareness", "Team & Development", "Retail Operations/ Visual & Commercial Execution" 4. "Qualifications" / "Who You Are" - this is qualifications/requirements 5. "Why You'll Love Working at H&M" - this is benefits 6. "Additional Information" - contains Job Status, EEOC Code, Compensation (Pay Rate $14.25 per hour), and a note about job posting not all-inclusive 7. "Benefits:" section - more detailed benefits 8. "Inclusion & Diversity:" - boilerplate, should remove 9. "Company Description:" - boilerplate, should remove 10. "H&M Fashion USA, Inc. – Maki Assessment Tool:" - application instructions/assessment details, should remove Now, I need to decide on sections: - About the role: yes, there's a paragraph - Responsibilities: yes, there are detailed duties grouped under subcategories. I should include them as a list, perhaps with subheadings? But the rule says use
for section headings, and - for lists. I could keep the subcategories as part of the list items or as nested headings? The rule says use
for section headings like Responsibilities, Requirements, etc. It doesn't forbid subheadings within a section, but to keep it simple, I'll make the main sections with h3, and within Responsibilities, I can have a list that includes the subcategories as bold text or as separate list items? The posting has bullet points under each subcategory. I'll create a single Responsibilities section with a list that includes all the bullet points, perhaps grouping them with bold labels.
But the rule: "Use - for any list of duties/requirements/benefits". So I can have a
with - for each duty. The subcategories are not duties themselves but groupings. I could include them as
- with bold text and then nested
? But that might be too complex. Simpler: include all bullet points as a flat list, but preserve the grouping by including the category in the text. However, the posting has many bullet points. I'll keep them as a single list with each bullet point as a separate - . The subheadings like "Customer Sales & Profit" are not duties but categories. I could make them as
- Customer Sales & Profit
then nested list? But the rule says use - for any list. Nested lists are okay. I'll do nested lists for clarity.
But the output should be clean. Let's see: The posting has:
- Customer Sales & Profit (multiple bullets)
- Fashion & Trend Awareness (one bullet)
- Team & Development (multiple bullets)
- Retail Operations/ Visual & Commercial Execution (multiple bullets)
I'll create a Responsibilities section with a
where each top-level - is a category with a nested
of duties.
Similarly, Qualifications: "Who You Are" has a paragraph and then bullet points. I'll make a Qualifications section with a paragraph and a list.
Benefits: "Why You'll Love Working at H&M" has a list of benefits. Also there's a separate "Benefits:" section later with more details. I'll combine them into one Benefits section.
Pay: The posting states "Compensation: Sales Associates Pay Rate $14.25 per hour". That's specific pay information. So I should include a Pay section.
Schedule: Not explicitly mentioned, but "Job Status: Hourly, Non-Exempt" indicates hourly. Could include in Pay or a short metadata paragraph. The rule says fold minor metadata into a short or drop it. I'll include Job Status in a short paragraph maybe in About the role or Additional Info. But the rule says do NOT put Job ID / requisition numbers as headings. Job Status is metadata. I'll include it in a short paragraph at the end of About the role or in a separate small section? Better to include in a short paragraph in About the role or in a separate "Additional Information" section? The rule says prefer a few substantive sections over many thin ones. I'll include Job Status and EEOC Code in a short paragraph at the end of the HTML fragment, maybe as a
after sections.
But the rule: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." So I'll fold Job Status and EEOC Code into a short
at the end.
Now, the "Additional Information" also includes a note about job posting not all-inclusive and compensation range disclaimer. That's boilerplate? It's specific to this posting. I'll include the pay rate in Pay section, and the disclaimer maybe in Pay section as a paragraph.
The "Benefits:" section after Additional Information is more detailed. I'll combine with "Why You'll Love Working at H&M".
Now, let's structure:
About the role
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.
Responsibilities
- Customer Sales & Profit
- Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
- Willingness to engage and have conversations with customers to provide excellent service
- Guide customers through our fashion trends, stories & products in all areas of the store
- Ability to effectively promote and sell our products to customers
- Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
- Representing yourself and the H&M brand positively during all customer interactions
- Support with commercial or operational actions to reach sales targets with store management team
- Fashion & Trend Awareness
- Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc. Use your product & fashion knowledge to share relevant information to customers
- Team & Development
- Retain and share your service, fashion and store operations knowledge and skills with colleagues
- Follow all procedures, routines, and legal requirements in all areas of the store
- Give & receive feedback with your colleagues to learn, develop & support each other
- Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development
- Retail Operations / Visual & Commercial Execution
- Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
- Operate fitting room and checkout areas according to best practice & processes
- Contribute to a clean and tidy sales floor and back of house (including stockrooms)
- Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
- Ensure good stock levels with replenishment routines on sales floor
- Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
- Support with opening and closing of the store
- Following all H&S guidelines and legal requirements applicable to role and responsibilities
Qualifications
As a Sales Advisor, you'll be passionate about fashion and everything we create in-store. Motivated by giving customers a great experience. You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented. You should also enjoy working in a collaborative and dynamic environment.
- You have sales experience working in a dynamic and collaborative environment that you can apply to your role
- Experience working with customer service in fashion, retail or other service-related industries
Benefits
- We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
- We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
- You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
- We are an inclusive company where you're encouraged to be yourself at work
- You will have access to a large global talent community, where career growth and aspirations have no limits
- We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
- You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
- All employees receive a staff discount card, usable on all H&M Group brands in stores and online (H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET,
for section headings like Responsibilities, Requirements, etc. It doesn't forbid subheadings within a section, but to keep it simple, I'll make the main sections with h3, and within Responsibilities, I can have a list that includes the subcategories as bold text or as separate list items? The posting has bullet points under each subcategory. I'll create a single Responsibilities section with a list that includes all the bullet points, perhaps grouping them with bold labels.
But the rule: "Use - for any list of duties/requirements/benefits". So I can have a
with - for each duty. The subcategories are not duties themselves but groupings. I could include them as
- with bold text and then nested
? But that might be too complex. Simpler: include all bullet points as a flat list, but preserve the grouping by including the category in the text. However, the posting has many bullet points. I'll keep them as a single list with each bullet point as a separate - . The subheadings like "Customer Sales & Profit" are not duties but categories. I could make them as
- Customer Sales & Profit
then nested list? But the rule says use - for any list. Nested lists are okay. I'll do nested lists for clarity.
But the output should be clean. Let's see: The posting has:
- Customer Sales & Profit (multiple bullets)
- Fashion & Trend Awareness (one bullet)
- Team & Development (multiple bullets)
- Retail Operations/ Visual & Commercial Execution (multiple bullets)
I'll create a Responsibilities section with a
where each top-level - is a category with a nested
of duties.
Similarly, Qualifications: "Who You Are" has a paragraph and then bullet points. I'll make a Qualifications section with a paragraph and a list.
Benefits: "Why You'll Love Working at H&M" has a list of benefits. Also there's a separate "Benefits:" section later with more details. I'll combine them into one Benefits section.
Pay: The posting states "Compensation: Sales Associates Pay Rate $14.25 per hour". That's specific pay information. So I should include a Pay section.
Schedule: Not explicitly mentioned, but "Job Status: Hourly, Non-Exempt" indicates hourly. Could include in Pay or a short metadata paragraph. The rule says fold minor metadata into a short or drop it. I'll include Job Status in a short paragraph maybe in About the role or Additional Info. But the rule says do NOT put Job ID / requisition numbers as headings. Job Status is metadata. I'll include it in a short paragraph at the end of About the role or in a separate small section? Better to include in a short paragraph in About the role or in a separate "Additional Information" section? The rule says prefer a few substantive sections over many thin ones. I'll include Job Status and EEOC Code in a short paragraph at the end of the HTML fragment, maybe as a
after sections.
But the rule: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." So I'll fold Job Status and EEOC Code into a short
at the end.
Now, the "Additional Information" also includes a note about job posting not all-inclusive and compensation range disclaimer. That's boilerplate? It's specific to this posting. I'll include the pay rate in Pay section, and the disclaimer maybe in Pay section as a paragraph.
The "Benefits:" section after Additional Information is more detailed. I'll combine with "Why You'll Love Working at H&M".
Now, let's structure:
About the role
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.
Responsibilities
- Customer Sales & Profit
- Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
- Willingness to engage and have conversations with customers to provide excellent service
- Guide customers through our fashion trends, stories & products in all areas of the store
- Ability to effectively promote and sell our products to customers
- Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
- Representing yourself and the H&M brand positively during all customer interactions
- Support with commercial or operational actions to reach sales targets with store management team
- Fashion & Trend Awareness
- Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc. Use your product & fashion knowledge to share relevant information to customers
- Team & Development
- Retain and share your service, fashion and store operations knowledge and skills with colleagues
- Follow all procedures, routines, and legal requirements in all areas of the store
- Give & receive feedback with your colleagues to learn, develop & support each other
- Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development
- Retail Operations / Visual & Commercial Execution
- Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
- Operate fitting room and checkout areas according to best practice & processes
- Contribute to a clean and tidy sales floor and back of house (including stockrooms)
- Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
- Ensure good stock levels with replenishment routines on sales floor
- Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
- Support with opening and closing of the store
- Following all H&S guidelines and legal requirements applicable to role and responsibilities
Qualifications
As a Sales Advisor, you'll be passionate about fashion and everything we create in-store. Motivated by giving customers a great experience. You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented. You should also enjoy working in a collaborative and dynamic environment.
- You have sales experience working in a dynamic and collaborative environment that you can apply to your role
- Experience working with customer service in fashion, retail or other service-related industries
Benefits
- We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
- We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
- You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
- We are an inclusive company where you're encouraged to be yourself at work
- You will have access to a large global talent community, where career growth and aspirations have no limits
- We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
- You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
- All employees receive a staff discount card, usable on all H&M Group brands in stores and online (H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET,
- with
- for each duty. The subcategories are not duties themselves but groupings. I could include them as
- with bold text and then nested
- ? But that might be too complex. Simpler: include all bullet points as a flat list, but preserve the grouping by including the category in the text. However, the posting has many bullet points. I'll keep them as a single list with each bullet point as a separate
- . The subheadings like "Customer Sales & Profit" are not duties but categories. I could make them as
- Customer Sales & Profit then nested list? But the rule says use
- for any list. Nested lists are okay. I'll do nested lists for clarity.
But the output should be clean. Let's see: The posting has:
- Customer Sales & Profit (multiple bullets)
- Fashion & Trend Awareness (one bullet)
- Team & Development (multiple bullets)
- Retail Operations/ Visual & Commercial Execution (multiple bullets)
I'll create a Responsibilities section with a
- where each top-level
- is a category with a nested
- of duties.
Similarly, Qualifications: "Who You Are" has a paragraph and then bullet points. I'll make a Qualifications section with a paragraph and a list.
Benefits: "Why You'll Love Working at H&M" has a list of benefits. Also there's a separate "Benefits:" section later with more details. I'll combine them into one Benefits section.
Pay: The posting states "Compensation: Sales Associates Pay Rate $14.25 per hour". That's specific pay information. So I should include a Pay section.
Schedule: Not explicitly mentioned, but "Job Status: Hourly, Non-Exempt" indicates hourly. Could include in Pay or a short metadata paragraph. The rule says fold minor metadata into a short
- Customer Sales & Profit
- Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
- Willingness to engage and have conversations with customers to provide excellent service
- Guide customers through our fashion trends, stories & products in all areas of the store
- Ability to effectively promote and sell our products to customers
- Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
- Representing yourself and the H&M brand positively during all customer interactions
- Support with commercial or operational actions to reach sales targets with store management team
- Fashion & Trend Awareness
- Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc. Use your product & fashion knowledge to share relevant information to customers
- Team & Development
- Retain and share your service, fashion and store operations knowledge and skills with colleagues
- Follow all procedures, routines, and legal requirements in all areas of the store
- Give & receive feedback with your colleagues to learn, develop & support each other
- Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development
- Retail Operations / Visual & Commercial Execution
- Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
- Operate fitting room and checkout areas according to best practice & processes
- Contribute to a clean and tidy sales floor and back of house (including stockrooms)
- Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
- Ensure good stock levels with replenishment routines on sales floor
- Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
- Support with opening and closing of the store
- Following all H&S guidelines and legal requirements applicable to role and responsibilities
- You have sales experience working in a dynamic and collaborative environment that you can apply to your role
- Experience working with customer service in fashion, retail or other service-related industries
- We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
- We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
- You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
- We are an inclusive company where you're encouraged to be yourself at work
- You will have access to a large global talent community, where career growth and aspirations have no limits
- We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
- You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
- All employees receive a staff discount card, usable on all H&M Group brands in stores and online (H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET,
or drop it. I'll include Job Status in a short paragraph maybe in About the role or Additional Info. But the rule says do NOT put Job ID / requisition numbers as headings. Job Status is metadata. I'll include it in a short paragraph at the end of About the role or in a separate small section? Better to include in a short paragraph in About the role or in a separate "Additional Information" section? The rule says prefer a few substantive sections over many thin ones. I'll include Job Status and EEOC Code in a short paragraph at the end of the HTML fragment, maybe as a
after sections. But the rule: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." So I'll fold Job Status and EEOC Code into a short
at the end. Now, the "Additional Information" also includes a note about job posting not all-inclusive and compensation range disclaimer. That's boilerplate? It's specific to this posting. I'll include the pay rate in Pay section, and the disclaimer maybe in Pay section as a paragraph. The "Benefits:" section after Additional Information is more detailed. I'll combine with "Why You'll Love Working at H&M". Now, let's structure:
About the role
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.
Responsibilities
Qualifications
As a Sales Advisor, you'll be passionate about fashion and everything we create in-store. Motivated by giving customers a great experience. You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented. You should also enjoy working in a collaborative and dynamic environment.
Benefits
- Customer Sales & Profit
- is a category with a nested