GxP Lab Computing Analyst

This role will require regular presence at client sites in the designated areas and is not eligible for relocation assistance.

About Zifo

CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies.

We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability.

Responsibilities

• Provide technical support of customer laboratory environments, typically for computers that are integrated with instrumentation
• Manage lab computing aspects of installing new, retirement and relocation of equipment
• Implement Windows based security
• Ensure adherence to client's corporate policies through periodic reporting and compliance programs
• Act as the technical support contact for field service engineers and external vendors
• Provide technical subject matter expertise for new system validation and change management efforts
• Document procedures, policies, troubleshooting and best practices
• Create and maintain a physical inventory of lab equipment, PCs, software, and any other information pertinent to the environment if applicable
• Perform system preventative maintenances based on client's schedule, if applicable

Requirements

• Bachelor of Science in computer science, life science or equivalent industry experience
• 3+ years of relevant technical experience including (but not limited to): Windows technologies, networking, remote computing and backup systems

Skills

• Excellent customer service skills complemented by an ability to listen to and interpret client requests
• Ability to troubleshoot complex instrument and technology issues
• Strong oral and written communication skills
• Ability to identify, track and complete tasks for multiple projects
• Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code
• Experience with virtual machine support (preferred)
• Experience with scientific instrumentation (preferred)

Benefits

• Competitive compensation package including accrued vacation
• Medical, dental, and vision insurance
• 401k with company matching
• Life insurance
• Flexible spending accounts