Gun Vault Specialist - Full Time

Valid New York State Pistol Permit required.

About the role

The Gun Vault Specialist is responsible for backroom maintenance of all processes pertaining to firearms, ensuring safe handling and adherence to all company, state, and federal firearms regulations. This role manages the acquisition and disposal of firearms, maintains the integrity of ATF-required ARMS systems, and ensures accurate firearms inventory. Additionally, the specialist provides counter sales and customer service for firearms and other hunting merchandise.

Responsibilities

• Physically and systematically receive/acquire incoming firearms using ARMS systems by close of business each day.
• Verify gun accuracy against receiving documents and manifests.
• Dispose of firearms shipped/transferred to licensed dealers or stores, verifying disposition data from Electronic 4473 to ARMS by close of business each day.
• Conduct monthly firearms audits.
• Ensure proper completion of ATF-required forms, state forms for background checks, and certify/screen all potential firearm transfers for legality.
• Comply with waiting periods or other state requirements and prevent straw purchases.
• Participate in ongoing training, including firearms and shooting product information, systems training, compliance, and selling skills.
• Safely acquire and dispose of firearms using company protocols, including proper storage, cleaning, and preparation for retail sale.
• Replenish firearms to the sales floor, package and ship firearms in accordance with laws and company policy, and safely check/clear firearms.
• Mount accessories/optics to firearms.
• Maintain a clean, neat, and well-stocked work area.
• Provide world-class customer service, assisting customers with buying decisions by identifying needs and making product recommendations.
• Promote programs such as CLUB membership, VOC, and in-store pickup.
• Demonstrate products to customers.
• Organize and maintain firearms within the retail store, including the Gun Counter, Fine Gun Room/Gun Library, and Gun Vault.
• Maintain visual standards through restocking, remerchandising, and cleaning fixtures.
• Maintain cleanliness in the department and back room, including proper facing of firearms tags and performing opening/closing duties.
• Set and maintain all ads related to firearms, ensuring knowledge of advertised sales, pricing, and signing.
• Replenish product on shelves per merchandising guidelines.
• Assist with seasonal floor merchandise moves.
• Respond promptly to ATF or state firearm trace requests.
• Assist in training store outfitters as requested by the GM or Ops Support Reg. Mgr.
• Remain a product expert through ongoing product knowledge training.
• Follow all company policies and procedures.

Requirements

• High School Diploma or equivalent.
• 2 to 4 years of experience in retail.
• Must be 21 years of age or older.
• Must be able to legally own and possess firearms under federal and state law.

Skills

• Ability to understand, recall, and follow complex compliance regulations.
• Experience with customer service and sales of firearms and other hunting merchandise.
• Proficiency in completing 4473 and state paperwork.
• Knowledge of GCA, ARMS, acquisitions, and dispositions of firearms.
• Expertise in firearms and ammunition.
• Understanding of ATF and state regulations.
• Experience in inventory control.
• Ability to safely handle firearms.
• Retail and computer knowledge.
• Ability to handle and stock merchandise.

Physical Requirements

• Regularly walks, stands, lifts up to 50 lbs, and performs computer work.
• Seldom/never sits.

Pay

Starting pay rate: $19.00 - $21.75 per hour.

Benefits

• Discounts on retail merchandise, restaurants, world-class resorts, and conservation attractions.
• Medical, dental, and vision coverage.
• Health Savings Account (HSA).
• Flexible Spending Account (FSA).
• Voluntary benefits.
• 401k retirement savings plan.
• Paid holidays, vacation, and sick time.
• Bass Pro Cares Fund.