Guitar Set-up Tech 1

Monday - Thursday 7:00am - 5:30pm. Compensation: $18.00 per hour.

About the role

The Guitar Set-Up Technician plays a critical role in the Customer Experience for imported guitar and bass instruments. This position serves as the final Quality Control gate and makes standard Set-Up Adjustments to ensure instruments are in proper playing condition before allocating to Distribution Centers and Stores. This person must be familiar with common Set-Up and Maintenance procedures for acoustic and electric guitars, basses, and folk instruments. Unlike traditional Technician and Repair roles focusing on personalized set-up for the instrument owner, this role is focused on high-volume Production Set-Up practices following protocols to verify incoming products meet manufacturing specifications, are free of defects in materials and workmanship, and quickly make standard adjustments to ensure the instruments tune-up and play as designed. This job focuses on batch workflows to ensure accuracy of set-ups and higher throughput of instruments. This position also requires some material handling and supervised repair work within a production environment (vs workshop).

Responsibilities

• Perform all common inspections, measurements, adjustments, and maintenance tasks for standard Guitar Set-Ups (acoustic, electric, bass, and other similar stringed instruments) including but not limited to:
  • Visual inspection of complete instrument to ensure no aesthetic defects in assembly, woods, materials, finishes, hardware installation, electronics, and logos. Includes detailed inspection of joints, woods, neck, and logos.
  • Take measurements and confirm a variety of specifications regarding string action, neck curvature, intonation, and electronics functionality.
  • Tactile playing evaluation to ensure adjustments corrected any issues in playability as outlined in protocols.
• Follow documentation procedures to record daily work and escalate QA / QC findings.
• Perform select instrument repairs/rework as assigned by shift managers.
• Collaborate with Senior Technicians to ensure consistent methodology when addressing batch repair projects.
• Assist in the material handling, unpacking, repacking, labeling, and palletizing of a variety of stringed instrument products as needed.
• Assist in inventory control processes as needed.
• Maintain and clean the work environment as needed.
• Maintain and report on any needs related to supplies, tools, and other items needed for efficient workflow.
• Offer assistance as needed for any variety of tasks as requested by management.
• Maintain a positive, upbeat, and dynamic attitude while working with other staff, management, and senior officers.
• Meet all requirements for timely processing and delivery of instruments to GC Enterprise customers.
• Follow and execute procedures and policies established by management.

Requirements

• Working knowledge of industry standard practices for Guitar Set-Up and Repair.
• Intermediate level guitar playing ability and experience with the ability to tune and test stringed instruments.
• Functional knowledge and experience with use of basic hand tools.
• Luthier, Stringed Instrument Repair, or Manufacturing experience considered a plus.
• Highly motivated individual with a bias for action and team play able to perform under pressure.
• Excellent verbal, written, presentation, and communication skills.
• Excellent organization skills.

Pay

$18.00 per hour.

Schedule

Monday - Thursday 7:00am - 5:30pm.