Guest Shuttle Attendant

Responsibilities

• Transport guests via golf cart to and from the second-floor restaurant and clubhouse areas
• Assist guests with mobility needs in a safe, respectful, and professional manner (non-medical support)
• Maintain cleanliness, organization, and operational readiness of the golf cart and surrounding areas
• Communicate effectively with host stand and management regarding guest needs, timing, and service flow
• Support host stand operations by greeting and directing guests as needed
• Aid with light operational tasks, including resetting menus, stocking supplies, and organizing entry areas
• Provide wayfinding and general guest assistance throughout the clubhouse
• Support event operations and peak service periods to maintain efficient guest flow
• Maintain awareness of overall guest experience and escalate concerns as appropriate

Qualifications

• Strong guest service mindset with a professional and approachable demeanor
• Comfortable assisting guests with varying mobility needs in a respectful and attentive manner
• Strong communication skills and situational awareness
• Ability to remain engaged during slower periods and pivot to support operational needs
• Valid driver’s license required