Guest Services Specialist

Benefits

• Great Health, Vision, and Dental plans (individual and family)
• Generous PTO Plan
• Paid Holidays
• 401(k) with an aggressive match starting after 60 days (no one‑year waiting period)
• Closed weekends to spend time with family and friends
• Paid training
• Advancement opportunities
• Friends, family, and employee discounts
• Paid uniforms
• Team member appreciation and recognition events
• An award‑winning workplace culture

Pay

$15–18 per hour

Schedule

Monday‑through‑Friday workweek; Part‑Time (afternoons) with potential to move to Full‑Time for the right candidate.

Responsibilities

• Provide world‑class customer service
• Shuttle customers to their destination in a company‑provided vehicle
• Pick up and deliver parts as needed
• Wash vehicles, wipe down interior surfaces, and vacuum
• Ensure customer vehicles are clean and ready for delivery or pick‑up
• Monitor and communicate loaner‑car service needs
• Help maintain the facility’s professional appearance and hospitality
• Stock and organize inventory supplies

Requirements

• Possess a valid driver’s license
• Utilize company‑provided safety equipment and follow safety procedures
• Maintain a clean, professional, and safe work area and appearance
• Operate with a high level of energy, positive attitude, and excellence
• Possess a hunger to learn, help, and improve through coaching

Company Overview

We are an employee‑first, industry‑leading company with 53 years of history and seven locations in Brookfield, Grafton, Hartland, Muskego, New Berlin, and Oconomowoc. Our mission is “we exist to serve because you deserve better,” guided by core values of family, integrity, hospitality, growth, professionalism, and initiative. We invest in technology, training, and a Business Development department to bring quality customers who want to maintain their vehicles. Join a team that values respect, appreciation, and an award‑winning workplace culture.