Guest Services Specialist
BayCare Health System · Winter Haven, FL · 3 wk ago
On-siteManagementFull-time
Facility
Winter Haven Hospital
Responsibilities
- Delivering world-class customer service and functions as the guests' liaison to all services within the designated BayCare Health System's hospital and the surrounding community
- Will become proficient in all the following, as required: reception, registration and check-in, visitor management, waiting room management, document management, environment of care and emergency response
- This role is hospitality-focused and critical to support a positive experience for each guest
Required Specific Skills
- Self-motivated team-player with 1-year of demonstrable success in a high stress, fast-paced work environment
- Must successfully complete OLC training modules as assigned within 12 months
Required Experience
- 1 year Related field and 2 years Customer Service
Qualifications
- HS Graduate or Equivalent GED required
- Associate's Degree preferred
- Health science specialization preferred
Skills
- Advanced computer skills
Benefits
- Competitive Total Reward Package including benefits (Health, Dental, Vision)
- Paid time off
- Tuition reimbursement
- 401k match and additional yearly contribution
- Yearly performance appraisals and team award bonus
- Community discounts
- and the chance to be part of an amazing team and a great place to work!
Pay
Varies
Schedule
Varies
Benefits
- Community discounts
- and the chance to be part of an amazing team and a great place to work!