Guest Services Representative - Info Desk - Part Time

Responsibilities

• Monitors visiting hours and distributes computerized passes in accordance with Hospital visitor policy.
• Navigate through different computer programs to troubleshoot technical issues.
• Process visitors and distribute badges in a timely, efficient manner.
• Adhere to all policies specific to visitor restrictions and patient confidentiality.
• Demonstrate a courteous and friendly manner when assisting visitors and general public.
• Absorb and coordinate with appropriate departments for the receiving of after hour and weekend time sensitive packages.
• Identify and communicate emergencies that occur in the lobby area accurately.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent.
• Fluent in reading, writing and speaking English.
• Ability to deal with visitors in a courteous and professional manner.
• Experience with Microsoft office and email.
• Data entry required.

Qualifications

• Minimum 1 year of experience.
• Prior experience in customer service-oriented positions preferred.
• Ability to communicate in Spanish and/or Portuguese a plus.

Benefits

• Variable shifts between 6:00am and 8:00pm, including every other weekend.
• Holidays as needed.

Pay

• $17.00 - $20.00 hourly

Schedule

• Description Part-Time: 24 hours per week.