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Jobs · OTHR · Florida

Guest Services Representative

Inter Miami CF and Nu Stadium · Miami, FL · Today
On-siteOTHRPart-time

Essential Duties & Responsibilities

  • Maintain a positive mindset and strong people skills.
  • Work well with others and function in a team atmosphere.
  • Be customer-focused, proactive, and an empathetic problem solver.
  • Resolve guest complaints and conflicts in a timely and effective manner.
  • Demonstrate a guest-service-oriented disposition and professional appearance.
  • Attention to detail, adaptability, and the ability to resolve high-pressure situations.
  • Ability to perform tasks in a stationary position for extended periods of time.
  • Maintain a presentable, clean, and safe environment for all guest-facing areas.
  • Exhibit excellent communication, customer service, and conflict resolution skills.
  • Retain an extensive knowledge of Miami Freedom Park, policies, ticketing procedures, and emergency procedures.

Additional related duties

  • As assigned

Position Summary

This is a PART-TIME position with work hours based on the event scheduled at Miami Freedom Park and Chase Stadium. Location - Primarily at Miami Freedom Park (Miami), with occasional availability at IMCF Stadium (Fort Lauderdale). Average hours per shift: 5 to 6 hours per shift. Average events per month – 2 to 4 (Subject to event schedule). Event Season - The event season typically runs from February through November.

Pre-Employment Requirements

  • All applicants must pass a pre-employment background check.

Equal Opportunity Statement

Inter Miami CF is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law.

Requirements

  • Must be able to work evenings and required to work weekends.
  • Must work ALL Inter Miami CF Home Matches.
  • Minimum high school diploma or equivalent.
  • Bilingual proficiency in English and Spanish.
  • Previous sports experience preferred but not required.
  • Positive attitude and strong customer service and interpersonal skills.

Pre-Employment Requirements

  • All applicants must pass a pre-employment background check.

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