Guest Services Manager
Overview
The Guest Services Manager (Assistant Customer Service Manager/Assistant Front End Department Manager) supervises and directs the front-end team while maintaining high standards of guest service.
Responsibilities
- Bookkeeping tasks
- Assisting the Sr. Guest Services Manager with Guest Services
- Self-check-outs
- Regular checkouts
- Bagging area
- Parcel pickup
- Cart room
- Click and collect
- Parking lot areas
What's In It For Me?
- 10% employee discount on grocery items
- Additional franchise-specific discounts at company-owned Ace Hardware, Caribou Coffee, Erbert and Gerbert’s, and Pet Supplies Plus locations
- Get Paid Daily with DailyPay
- Paid Time Off (PTO/Vacation)
- Paid Floating Holidays & time and a half (1 ½) paid for hours worked on a company-recognized holiday!
- Sunday Premium Pay – an extra $1 per hour for hours worked on Sundays (some exclusions apply)
- Paid Military Leave
- Employee recognition programs with monetary rewards
- Employee Health & Wellness Programs, Challenges and Resources
- Employee Assistance Program (EAP)
- Access to a national discount marketplace for travel, electronics, auto/home insurance, entertainment and more!
- Tools, resources and opportunities for career growth and development
- 401(k) plan options – we also match up to 20% of the first 5% contributed
- Participation in our Employee Stock Ownership Program (ESOP)
- Additional Voluntary Benefits – such as vision, accident and critical illness insurances
Qualifications
- Must be at least 18 years of age
- Previous retail/customer service experience preferred
Benefits
- Medical & Dental Insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Tuition Reimbursement
- Adoption Reimbursement
- Paid Family Caregiver Leave
- Company-sponsored Term Life Insurance
- Accidental Death & Dismemberment Insurance
- Short-Term & Long-Term Disability Insurance
Company Introduction
We believe that building a team of people with different backgrounds, beliefs, experiences and perspectives inspires fresh thinking and opens us up to new possibilities. We are an EEO/AA Employer - All qualified individuals, including minorities, females, veterans and individuals with disabilities are encouraged to apply.
Pay Range
USD $17.50 - USD $24.50 /Hr.
Company Introduction
Are you friendly, dependable, and passionate about working with people? At Coborn’s, Inc., we love serving our guests, supporting our communities, and helping our team members grow their careers. If you’re looking for a place where you can build a future while making a positive impact every day, we’d love to talk to you about joining our team!
About the Role
Coborn’s, Inc. is a fast-growing, employee-owned grocery retailer proudly serving communities across the Midwest. Our family of grocery stores includes Coborn's, Cash Wise Foods, Marketplace Foods, Hornbacher's, Tadych’s Marketplace Foods, Sullivan’s Foods, and Kessler’s. We offer our guests an elevated shopping experience—both in-store and online—focused on freshness, value, and convenience. Guided by our company vision to inspire happiness, healthy living, and simplicity, this principle has fueled our growth for more than 100 years and is at the heart of everything we do.
Schedule
Details on the schedule will be provided during the interview process.