Guest Services Coordinator (Travel)

About the Role

The Guest Services Coordinator supports clients throughout the travel planning process by assisting with scheduling, reservations, and travel-related communication. This role focuses on organization, responsiveness, and delivering a smooth client experience.

Responsibilities

• Coordinate travel reservations and itinerary details
• Respond to client requests and travel-related questions
• Communicate updates and confirmations in a timely manner
• Review travel details for accuracy and completeness
• Maintain organized records and travel documentation

Requirements

• Strong communication and customer service skills
• Detail-oriented with strong organizational abilities
• Comfortable working with online systems and scheduling tools
• Ability to manage multiple tasks efficiently
• Previous hospitality or customer support experience is helpful

Additional Information

• Remote position
• Flexible scheduling based on client needs
• Training and onboarding provided