Guest Services Attendant (Valet/Bellperson) - Part Time

Job Description

Responsibilities

• Assist all guests on the front drive with retrieving vehicles, luggage, and other requests.
• Deliver guests to their rooms, luggage, messages, and other items for delivery within the hotel.
• Ensure guests are familiar with their room upon arrival, including temperature control.
• Offer assistance to guests in the lobby when not delivering luggage to guest rooms.
• Assist with luggage for arriving and departing guests as needed.
• Ensure all areas of responsibility are kept neat and clean for guests and colleagues.

Qualifications

• Previous customer-related experience is an asset.
• Excellent communication skills and a professional presentation.
• Strong interpersonal and problem-solving abilities.
• Highly responsible and reliable.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively with fellow colleagues as part of a team.
• Ability to focus on guest needs, remain calm and courteous at all times.
• A basic knowledge of resort activities is required.
• A high school diploma or equivalent is preferred.
• Previous experience is a plus.
• Must have a valid California license and a clean driving record.
• Excellent communication and guest service skills.
• A basic knowledge of the San Diego area, including directions to areas of interest, restaurants, and suggested local attractions.
• An aptitude to secure minimum levels of skills and abilities necessary for a proficient job orientation based on specific tasks and methods.

Additional Information

Benefits

• Growth and advancement are actively encouraged.
• The resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa, and offers two dozen weekly outdoor activities.
• The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison.
• The company is committed to diversity and inclusion.
• Fairmont Grand Del Mar is an Equal Opportunity Employer.

Why Work for Accor?

• We welcome you as you are and support you to grow and learn every day.
• We support a safe environment for ourselves and our colleagues.
• We believe in the power of imagination and innovation to shape the future of hospitality.
• We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.