Guest Services Attendant

About the role

You are the face of the guest experience as you skillfully greet and direct guests at our resorts. You are responsible for the safe, friendly, and efficient experience of our guests from our base areas, restaurant locations, and ticket offices. Join us in creating the Experience of a Lifetime!

Job Responsibilities

• Meet and greet guests while displaying positive guest service
• Commit to guest satisfaction and assume responsibility for guest care and solving problems
• Answer guest questions by becoming a resort operations and services expert
• Assist other departments as needed, including ticket scanning, ticket sales, activities operations
• Clearing the base area may be a part of your role
• Other duties as assigned

Job Requirements

• Ability to stay enthusiastic and perform well when busy
• Ability to work outside, on your feet, in all weather conditions for long periods of time
• Ability to work weekends and holidays
• Previous guest service experience preferred

Role

A Guest Services Attendant team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following:

• Mountain Activities
• Retail
• Rental operations
• Food and Beverage Support
• Ticket sales or scanning
• Lift Operations
• Base Area Operations

Pay

Starting wage: $20.00/hr. The expected pay range is $20.00/hr.

Schedule

Part time hours available. Winter Seasonal 2026/2027. Must be able to work weekends and holidays.

Benefits

• Free passes for employees
• Employee discounted lift tickets for friends and family
• Free ski lessons
• 40% retail discounts
• Employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development through Epic Service
• Referral Program
• Wellness benefits