Guest Services
Eastern States Exposition · West Springfield, MA · 3 mo ago
ManagementFull-time
Position Responsibilities
Greet and assist fairgoers, volunteers, and performers
Provide directions, information, and general support
Answer questions in person and over the phone (reception)
Position Requirements
- Must be a minimum of 16 years of age by September 1, 2026
- Superior customer service and verbal communication skills
- Friendly, professional attitude
- Strong problem-solving abilities
- Ability to work independently and as part of a team
- Basic knowledge of the fairgrounds
- Ability to sit for extended periods and walk the grounds as needed