Guest Services Associate II - PRN

What We're Looking For:

• A courteous and detail-oriented professional with strong communication skills.
• Experience in switchboard, receptionist, or clerical work preferred.
• A High School Diploma or GED preferred.
• Computer skills are preferred.
• Ability to handle multiple calls efficiently and maintain confidentiality.

Why You'll Love Working With Us:

• A comprehensive benefits program for you and your family.
• Professional development and support.
• Variety of employee perks including generous paid time off, flexible positions, and our Baton Rouge General Fit! program.
• We are a nationally and locally recognized leader in quality and ranked one of the best healthcare employers in the state.
• Check out our employee perks here.

What You Will Do:

• Efficiently and courteously process all incoming calls, facilitate emergency code paging, and operate a multi-station switchboard to assist internal and external customers.
• Answer, route, and place calls using appropriate telephone etiquette.
• Handle emergency/disaster code paging and voice paging according to policy.
• Maintain awareness of hospital departments, programs, and personnel for accurate call routing.
• Update and maintain contact lists, on-call books, and departmental logs.
• Operate overhead paging and external paging systems to contact physicians and staff.
• Ensure compliance with HIPAA and safety standards.
• Perform other duties as assigned.

What Sets BRG Apart:

_Ready to be part of a team that values your skills and dedication? Apply now and take the next step in your career with us._