Guest Services Associate

Earn $19.50-$20.50/hr

About the role

Joining our California's Great America team means you’ll greet guests upon entry to the park in a professional and courteous manner. You’ll also:

• Take appropriate action to answer and resolve guest questions and complaints.
• Maintain a high degree of confidentiality of paperwork and information.
• Answer phones in a call center atmosphere.
• Follow all California's Great America service standards including up-selling.

Responsibilities

California’s Great America is the top destination for thrill-seekers and families alike and premiere entertainment with 100+ acres of FUN. We want YOU to join us in making people happy! As a member of our team, you’ll:

• Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
• Interact with different people of all ages and backgrounds.
• Gain skills, knowledge and experience that will benefit your future.

Qualifications

• Must be at least 18 years of age.
• Candidates must be available to work both Saturday and Sunday for Summer operation.
• We’re looking for candidates who have FULL AVAILABILITY meaning they’re able to work opening and/or closing shifts.
• Ideally looking for candidates available to work up to 8 hr. shifts.
• This is a seasonal position, and we’re looking for candidates who can work a minimum of 3 months through the end of the year.
• People who love helping others and will support the needs of our guests and associates.
• Individuals with a passion and excitement about California’s Great America.

Benefits

• Paid Training!
• FREE Uniforms!
• FREE Admission to California's Great America and our other properties!
• FREE tickets for friends and family!
• 25% discounts on Food and 25% discounts on Merchandise!
• Work with people from here, near, and from all over the world!
• Other FREE local attraction tickets and discounts!
• FUN Employee-only Events including RIDE nights, GAME nights, and FREE FOOD events!

Pay

$19.50-$20.50/hr

Schedule

• Seasonal position, minimum 3 months through the end of the year.
• Must be available to work both Saturday and Sunday for Summer operation.
• Full availability for opening and/or closing shifts.
• Ideally up to 8-hour shifts.