Guest Services Associate

Our Process You can start the process now by completing our simple, 10-minute online application or walk into Ramsey’s Diamond Jewelers and say to the person who greets you, “I think I want to work here” . All inquiries are strictly confidential. We value your privacy and ensure your information is protected throughout the application process. Job Description The Guest Services Associates are responsible for ensuring that customer interactions and transactions are performed adhering to policies and best practices. They are responsible for administrative functions which are required to keep the store functioning efficiently and smoothly on a day to day basis. They are also responsible for providing support functions for the Store Leader and Diamond Consultants. This individual also possesses high customer service skills. Perform customer transactions through POS systems including being able to perform all transactions types, payment methods and customer inquiriesAssist the Store Leaders and Sales ConsultantsAnswer phones and warm transfer callsAnswer customer questions and assist with guest correspondenceAssist with store opening and closing activitiesMonitor store cleanliness and supply levelsRun reports Skills Exceptional customer service skillsExcellent verbal and written communication skillsExpert attention to detailProfessional phone demeanorProficient in Microsoft OfficeAbility to manage multiple tasks and stay on task regardless of interruptionsAbility to prioritize projects, meet deadlines, and receive instructions from multiple supervisors Depending on skills and experience, compensation for Guest Services Associate is $18-$22 per hour plus benefits. Ramsey's offers health, dental, vision, life and short term disability insurance. We also offer a 401K plan with company match, FSA, paid vacation and a host of other perks and benefits. Ramsey's is an Equal Opportunity Employer and is a drug-free workplace. People in love are the happiest people on earth! They’ll be happy to see you when you work at Ramsey's. Ramsey's Diamond Jewelers is the largest diamond store in Louisiana! Located at 701 Veterans Blvd, where New Orleans meets Metairie, and we're looking for people to help take care of our guests - as a member of our Guest Services team! Don't worry, you don't have to know about diamonds. We can teach you about diamonds. In Guest Services, we’re looking for someone who really loves people. Someone who pays close attention to detail and excels at multitasking. Someone who doesn’t mind answering the phone, working with customers or jumping in to help out a team member. Did someone pop into your head just now? Do you know the person we're looking for? Give that person a call. Send them an email. Tell them to walk into Ramsey's Diamond Jewelers and say to the person who greets them, "I think I want to work here." Click this link to apply online or stop in anytime. https://www.ramseys.com/jobs/apply/guestservices/