Guest Services Agent FT
Bally’s Corporation · Atlantic City, NJ · 1 mo ago
Customer Service$15.92/hrFull-time
Responsibilities
- Registers guests, secures payment, issues keys and related materials per established departmental policies and procedures.
- Checks out guests, settles all pay folios, and posts charges per established departmental policies and procedures.
- Creates reservations based on established guidelines.
- Issues room keys and relays instructions to Bell Person.
- Dates, stamps, sorts and racks incoming mail and messages.
- Blocks and dispenses rooms for arriving guests.
- Maintains bank in accordance with established company and departmental policies and procedures.
- Is familiar with property, services, and events; answers questions and provides information as requested by guests.
- Completes special assignments for Supervisor Hotel Operations and above as requested.
Work Environment
Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.
Target Salary Range
$15.92 Hourly