Guest Services Agent

About the role

Get ready to be an integral part of an exciting, dynamic team at the InterContinental Minneapolis-St. Paul Airport! This isn't just a front desk job. This is your opportunity to be the face of a world-renowned hotel chain in a city known for its vibrant arts scene and beautiful outdoor spaces. We're offering a full-time position and a $500 hiring bonus.

Responsibilities

• Taking care of all guest check-ins/check-outs, room reservations, requests, changes, and cancellations.
• Managing secure payment, verifying and adjusting billing, and activating and distributing room keys.
• Relaying messages and addressing guests' needs with a smile.

Requirements

• Hotel Front Desk Experience.
• Cash handling experience.
• A high school diploma or equivalent.
• Effective communication skills with the public and other Team Members.
• Fluency in reading, writing, and speaking English.
• Ability to stand for up to 8 hours.

Qualifications

• Passionate about hospitality and customer service.
• Positive attitude and ability to work in a fast-paced environment.
• Team player with a strong work ethic.

Benefits

• Full-time position.
• $500 hiring bonus.

Pay

Up to $19.00 per hour.

Schedule

3pm-11pm, Wednesday-Saturday.