Guest Service Specialist

About the Role

Join the nation’s largest and most innovative car wash brand as a Guest Service Specialist (GSS). You’ll be the heart and face of our brand, delivering exceptional customer service and creating meaningful connections every day. This role offers hands-on work, variety, and the opportunity to grow with a company that values care, hard work, and fun.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell our products and Unlimited Wash Club membership program.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Keep our sites clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.
• Work in a fast-paced, outdoor environment with varied shifts, including weekends and holidays.

Qualifications

• Enjoy making meaningful connections with customers.
• Excited to learn and grow in customer service, retail, or hospitality roles.
• Sell with passion and energy.
• Love working with others to get things done.
• Thrive in a fast-paced, outdoor work environment.
• Open to feedback and learning new things.
• Consistent, reliable, and available for varied shifts.
• Have the energy to stay on your feet and the strength to lift as needed.

Benefits

• Paid time off (PTO) from day one.
• Affordable medical, dental, and vision coverage.
• 401(k) match.
• Tuition reimbursement.
• Same-day pay—access your earnings as you earn them.

Career Growth

We’re scaling nationally and investing in leadership at every level. Our industry-leading training programs will immerse you in our culture, brand standards, and operational playbook, helping you supercharge your career growth.

For an inside look at the role, watch our Day in the Life video.