Guest Service Specialist

About the role

Mister Car Wash is the nation’s largest and most innovative car wash brand. As we accelerate nationwide growth, we’re looking for a Guest Service Specialist (GSS) who is ready to stand out and be part of something special. Our team members make a difference every day by delivering exceptional customer service—the heart and face of our brand—ensuring every customer experience reflects our care, connection, and support.

Why Join Mister?

• Be part of an extraordinary team in a high-energy environment where people are the heart of the business.
• Grow your career with industry-leading training programs that immerse you in our culture, brand standards, and operational playbook.
• Access your earnings as you earn them with same-day pay.
• Enjoy benefits from day one, including PTO, affordable medical, dental and vision coverage, 401(k) match, and tuition reimbursement.

Your Day, the Mister Way

• Greet every customer with a wave and a smile.
• Enthusiastically sell products and Unlimited Wash Club memberships.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Keep our sites clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.

You’d Make a Great GSS If You…

• Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitality-type roles.
• Sell with passion and energy.
• Love working with others to get things done.
• Thrive in a fast-paced, outdoor work environment.
• Are open to feedback and learning new things.
• Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
• Have the energy to stay on your feet and the strength to lift what’s needed.