Guest Service Specialist
Mister Car Wash · Rochester, MN · 1 mo ago
ManagementFull-time
About the role
Mister Car Wash is the nation's largest and most innovative car wash brand. Team members deliver exceptional customer service and embody the core values: We Care, We Work Hard, and We Have Fun. The company is scaling nationally, investing in leadership, and provides industry‑leading training that immerses you in its culture, brand standards, and operational playbook.
Responsibilities
- Greet every customer with a wave and a smile.
- Enthusiastically sell products and the Unlimited Wash Club membership program.
- Genuinely thank each customer for choosing Mister.
- Anticipate and solve customer needs.
- Ensure each customer leaves with a clean, dry, and shiny car.
- Enjoy variety, hands‑on work, and rewarding days.
- Keep sites clean, inviting, and well‑maintained.
- Collaborate with team members to complete tasks and achieve goals.
Requirements
- Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitality‑type roles.
- Sell with passion and energy.
- Love working with others to get things done.
- Thrive in a fast‑paced, outdoor work environment.
- Are open to feedback and learning new things.
- Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
- Have the energy to stay on your feet and the strength to lift what’s needed.
Benefits
- PTO from day one.
- Affordable medical, dental, and vision coverage.
- 401(k) match.
- Tuition reimbursement.
Pay
Same‑day pay – access to your earnings as you earn them.
Schedule
Varied shifts, including weekends and holidays.