Guest Service Specialist

About the Role

Join the nation's largest and most innovative car wash brand as a Guest Service Specialist (GSS). You’ll be the heart and face of our brand, delivering exceptional customer service and creating memorable experiences every day. This role offers hands-on work, variety, and opportunities for growth as we expand across the country.

Why Join Mister?

• Be part of an extraordinary team where energy is high and people are the core of the business.
• Supercharge your career growth with industry-leading training programs and national scaling opportunities.
• Access same-day pay, giving you flexibility with your earnings.
• Enjoy comprehensive benefits, including PTO from day one, affordable medical, dental, and vision coverage, 401(k) match, and tuition reimbursement.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell products and the Unlimited Wash Club membership program.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs to ensure a seamless experience.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Keep our sites clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.

Qualifications

• Enjoy making meaningful connections with customers and are excited to grow in customer service, retail, or hospitality roles.
• Sell with passion and energy.
• Love working with others to accomplish goals.
• Thrive in a fast-paced, outdoor work environment.
• Are open to feedback and learning new things.
• Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
• Have the energy to stay on your feet and the strength to lift as needed.

Additional Information

Watch our Day in the Life video for an inside look at the role.