Guest Service Specialist

About the role

Mister Car Wash is the nation's largest and most innovative car wash brand. We are seeking a Guest Service Specialist (GSS) who is ready to stand out and be part of our growing team, delivering exceptional customer service and living our core values of We Care, We Work Hard, and We Have Fun.

Responsibilities

• Greet every customer with a wave and a smile
• Enthusiastically sell our products and Unlimited Wash Club membership program
• Genuinely thank each customer for choosing Mister
• Anticipate and solve customer needs
• Ensure each customer leaves with a clean, dry, and shiny car
• Enjoy variety, hands‑on work, and rewarding days
• Keep our sites clean, inviting, and well‑maintained
• Collaborate with team members to complete tasks and achieve goals

Benefits

• PTO from day one
• Affordable medical, dental, and vision coverage
• 401(k) match
• Tuition reimbursement
• Additional benefits as described

Pay

Same‑day pay is available, giving you access to your earnings as you earn them.

Schedule

Varied shifts are required, including weekends and holidays; consistency, reliability, and availability for these shifts are expected.

Requirements

• Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitality‑type roles
• Sell with passion and energy
• Love working with others to get things done
• Thrive in a fast‑paced, outdoor work environment
• Open to feedback and learning new things
• Consistent, reliable, and available to work varied shifts, including weekends and holidays
• Have the energy to stay on your feet and the strength to lift what’s needed