Guest Service Specialist
Mister Car Wash · Greater Lansing · 1 mo ago
ManagementFull-time
About the Role
Mister Car Wash, the nation’s largest and most innovative car wash brand, is seeking a Guest Service Specialist (GSS) to deliver exceptional customer service. As the face of the brand, you will provide care, connection, and support that defines every customer experience while helping the company accelerate its national growth.
Why Join Mister?
Join an extraordinary team where energy is high and people are the heart of the business. Our core values—We Care, We Work Hard, and We Have Fun—guide everything we do. You’ll benefit from industry‑leading training programs, rapid career growth opportunities, same‑day pay, and a supportive culture.
Day‑to‑Day Responsibilities
- Greet every customer with a wave and a smile.
- Enthusiastically sell products and Unlimited Wash Club memberships.
- Thank each customer for choosing Mister.
- Anticipate and solve customer needs.
- Ensure each customer leaves with a clean, dry, and shiny car.
- Maintain clean, inviting, and well‑maintained sites.
- Collaborate with team members to complete tasks and achieve goals.
Qualifications
- Enjoy making meaningful connections with customers and are eager to learn and grow in customer service, retail, or hospitality‑type roles.
- Sell with passion and energy.
- Love working with others to get things done.
- Thrive in a fast‑paced, outdoor work environment.
- Open to feedback and learning new things.
- Consistent, reliable, and available to work varied shifts, including weekends and holidays.
- Have the energy to stay on your feet and the strength to lift what’s needed.
Benefits
- Same‑day pay, giving you access to earned wages immediately.
- PTO from day one.
- Affordable medical, dental, and vision coverage.
- 401(k) match.
- Tuition reimbursement.
- Additional benefits and perks as part of the Mister team.