Guest Service Specialist

About the Role

Join Mister Car Wash, the nation's largest and most innovative car wash brand, as a Guest Service Specialist (GSS). Our team members are the heart and face of our brand, delivering exceptional customer service and creating memorable experiences. As we expand across the country, we're looking for individuals ready to stand out and contribute to something special.

Why Join Mister?

• Be part of an extraordinary team where energy is high and people are the core of the business, guided by our values: We Care, We Work Hard, and We Have Fun.
• Supercharge your career growth with national scaling and industry-leading training programs that immerse you in our culture, brand standards, and operational playbook.
• Access your earnings with same-day pay, allowing you to use your money as you earn it.
• Enjoy comprehensive benefits, including PTO from day one, affordable medical, dental, and vision coverage, 401(k) match, and tuition reimbursement.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell products and the Unlimited Wash Club membership program.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs to ensure they leave with a clean, dry, and shiny car.
• Maintain clean, inviting, and well-maintained sites.
• Collaborate with team members to complete tasks and achieve goals.
• Enjoy variety, hands-on work, and rewarding days in a fast-paced, outdoor environment.

Requirements

• Bilingual candidates are a plus.
• Open availability preferred, with a must for weekend availability.
• Enjoy making meaningful connections with customers and are excited to grow in customer service, retail, or hospitality roles.
• Sell with passion and energy.
• Thrive in a collaborative, fast-paced, outdoor work environment.
• Open to feedback and learning new things.
• Consistent, reliable, and available for varied shifts, including weekends and holidays.
• Have the energy to stay on your feet and the strength to lift as needed.

Benefits

• Paid time off (PTO) from day one.
• Affordable medical, dental, and vision insurance.
• 401(k) match.
• Tuition reimbursement.
• Same-day pay access.

Want to learn more about the role? Watch our Day in the Life video for an inside look.