Guest Service Specialist

About the Role

Join the nation’s largest and most innovative car wash brand as a Guest Service Specialist (GSS). You’ll be the heart and face of our brand, delivering exceptional customer service and creating memorable experiences. This role offers hands-on work, variety, and opportunities for growth as we expand across the country.

Why Join Mister?

• Be part of an extraordinary team where energy is high and people are the core of the business.
• Supercharge your career growth with industry-leading training programs and national scaling opportunities.
• Access same-day pay, giving you flexibility with your earnings.
• Enjoy comprehensive benefits, including PTO from day one, affordable medical, dental, and vision coverage, 401(k) match, and tuition reimbursement.

Our culture is guided by core values: We Care, We Work Hard, and We Have Fun.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell products and the Unlimited Wash Club membership program.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs to ensure a seamless experience.
• Ensure every customer leaves with a clean, dry, and shiny car.
• Keep our sites clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.
• Work in a fast-paced, outdoor environment with hands-on variety.

Requirements

• Enjoy making meaningful connections with customers and are excited to grow in customer service, retail, or hospitality roles.
• Sell with passion and energy.
• Love working with others to accomplish tasks.
• Thrive in a fast-paced, outdoor work environment.
• Are open to feedback and learning new things.
• Are consistent, reliable, and available for varied shifts, including weekends and holidays.
• Have the energy to stay on your feet and the strength to lift as needed.

Benefits

• Paid time off (PTO) from day one.
• Affordable medical, dental, and vision insurance.
• 401(k) match.
• Tuition reimbursement.

Want to learn more? Watch our Day in the Life video for an inside look at the role.