Guest Service Specialist

About the role

Mister Car Wash is the nation’s largest and most innovative car wash brand. As a Guest Service Specialist, you’ll be the heart and face of our brand, delivering exceptional customer service and creating memorable experiences that define every customer interaction. You’ll join a high-energy team where people come first and growth is encouraged at every level.

Why Join Mister?

• Be part of an extraordinary team with a positive, energetic culture guided by our core values: We Care, We Work Hard, and We Have Fun.
• Supercharge your career with industry-leading training programs that immerse you in our culture, brand standards, and operational playbook.
• Make any day a payday with same-day pay access to your earnings.
• Enjoy great benefits from day one, including PTO, affordable medical, dental, and vision coverage, 401(k) match, and tuition reimbursement.

Your Day, the Mister Way

• Greet every customer with a wave and a smile.
• Enthusiastically sell our products and Unlimited Wash Club membership program.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Keep our sites clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.

You’d Make a Great GSS If You…

• Enjoy making meaningful connections with customers and are excited to grow in customer service, retail, or hospitality-type roles.
• Sell with passion and energy.
• Love working with others to get things done.
• Thrive in a fast-paced, outdoor work environment.
• Are open to feedback and eager to learn new things.
• Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
• Have the energy to stay on your feet and the strength to lift what’s needed.